Hertz Car Sales Hartford

Timothy Huffman

Best car buying experience! Horton, Tom, and Juan were all super friendly and knowledgeable! Super easy going people who were willing to work with me. If I had any complaint it would be that my time in the finance office took too long because we couldn’t stop talking about mutual interests! In all seriousness, this place is highly recommended!

Taylor Gonzalez

I was a little hesitant because I honestly didn’t even know Hertz sold cars. I thought it was strictly rental. But it was an awesome experience, Kevin was my salesman and he was absolutely great. A true No pressure kinda guy, with a “it is what it is attitude.” Which I like. I will recommend this place and Kevin to friends. Oh and great 2019 Jeep Compass Trackhawk 👌

Marc Haber

I will update this review as things progress but as of now, I highly recommend skipping this dealership. The buying process, particularly if out of state, is the most convoluted and poorly coordinate car buying experience I have ever seen. 3 weeks after obtaining a loan for a vehicle, we still do not have the car. The two "managers" with whom I have "worked" with are extremely poor with PR and do not work efficiently, that is being kind. Our original sales associate has taken a new job and another employee took me aside and told me that behind the scenes this place is a disaster. Hertz corporate was "embarrassed" and apologized profusely for my experience. Car prices are good, but your time and mental health is worth more. Go elsewhere.

Kelsey Michelsen

Honestly, it should have been a red flag when there were two women yelling at the sale staff about nothing being ready when I came to test drive a car. But, I decided to go ahead and put a hold on the car anyway. As a first time car buyer, this was the most stressful car buying experience I can imagine. I put about 20 hours into calls and emails to Hertz this week, trying to figure out what information they needed for my car. I was assured that everything was all set. However, when I arrived, I found out there was a problem with my car insurance, financing company and at the last second, a problem with my plates. After completing all the paperwork (and giving them a large check as a down payment!) Over 3 hours later, I was told that I couldn’t even leave with the car! The staff here were all nice enough, but have absolutely no idea what they are doing. HERTZ CORPORATE, you need to come train this staff, do team building with them ( no one communicates with each other) and hire more staff as they are all clearly overworked and have a terrible work culture. I now have to wait two more weeks to even drive the car that I own. My advice: go somewhere else to buy a car, especially if you need a car fast, want to finance on your own and especially if you are a first time car buyer.