Address: 211 Berkeley St, Boston, MA 02116, USA
Phone: +18572391111
Sunday: 10AM–4PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 9AM–6PM
Aa Mm
I don't have a membership, I visited here on a whim and had the worst massage of my life. I'll admit that I should've said no to the massage gun from the start. There was a point in the massage where I was laying on my front, and the masseuse kept the massage gun on my upper thigh for five minutes. I'm not sure what to make of that, and I asked her to stop the machine before I would've been charged extra. The only positive I can say here is that the massage gun did not end up on the bill. Also, near the end of the massage, the masseuse stopped abruptly before finishing my other leg and left the room without a word. It almost sounded like she sobbed a little on the way out which, I'm not sure if I actually heard a sob or not but again, weird. I hope she's okay because I truly don't understand what happened there. My biggest issue is that when I booked the massage over the phone I was told it would be $80--I even canceled a different same-day appointment because this one was cheaper--however the price I was told after I'd received the massage was $120! There was a receptionist switch during my massage, so I couldn't talk with the person who had told me the original price, and the new receptionists would not honor the price I was told over the phone. Don't waste your time or money here, this is the sketchiest Massage Envy I've ever been to.
Peter Yu
I went to the Back Bay location giving Massage Envy the benefit of the doubt hoping all of the negative reviews were just odd ball bad experiences. Unfortunately, now, I can believe and identify with many of the poor reviews and have decided to take my business elsewhere and recommend my friends do the same.
Samhita Saquib
I love this place. Easily accessible from the T. Front desk workers are always super friendly. And I LOVE going to PaulT (this is her name when I book her online, but it sounds like they call her Pauly in person??). She is incredible. Very receptive to what I want, adjusts pressure as asked, and remembers your preferences for future visits. I hardly have to say anything during my sessions anymore, because she knows just what to do!
Rafael Gomez
I have been a customer of Massage Envy's for years and lately it has become impossible to schedule an appointment because the front desk won't pick up the phone. Today I called 4 times in the course of 45 minutes, the last two times standing across the street where I could see that the attendant was at her desk and was just refusing to pick up. I have put my account on hold, am going to use up my banked massages and will then cancel. I've had enough of these guys. The sad thing is that the masseuses are actually pretty good, but if I can't get access to them, it's not worth paying for their service in advance.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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