Address: 191 Wakefield St, Rochester, NH 03867, USA
Phone: +16033354100
Sunday: Closed
Monday: Closed
Tuesday: 9AM–4PM
Wednesday: 11AM–5PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Michelle Hodgson
I've been having my taxes done at this Jackson hewitt for a few years now. They are all wonderful! As soon as I walk in I'm greeted by the receptionist. Almost no wait time for my appointment. Siana took care of my taxes this year.. She is just so nice! She explained everything to me and answered any questions I had. I definitely recommend coming to this location :)
Lee Peters
Outstanding experience. Met with Siana Pilot who showed experienced interpersonal skills. She explained in detail the process. I was not rushed, she answered all my questions and made me feel that I was the only important person she focused on at the time. Siana is a knowledgeable and experienced professional. Thank you Jackson Hewitt for choosing only the best to represent your tax service. Thank you Siana, hope to see you next year.
Toni Cardinal
I am very pleased with the prompt service I receive from Dawn at Jackson Hewitt. She is very knowledgeable and super helpful with any questions I may have. Her personality made me actually ask for her upon my return in 2022! Highly recommend Dawn . Great staff! I will choose to come here in the future. Thanks again for providing exceptional service! Toni Cardinal
georgie allen
Jackson Hewitt has done a wonderful job of making sure everyone will be safe this season. There is a drop off service if you don't want to stay to long. There is plexiglass at every cubicle and the reception desk. There is a cleaning procedure that will be done after every client. Every employee will be wearing a mask. They have a QR code that you can scan to check in, so you can stay safe in your car until they text you. This is still in affect for this 2022 tax season.
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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