Salon Reyna

Caitlin Connors

My stylist, Catherine, was phenomenal. My hair turned out perfect, both from the color and cut. She also styled it beautifully. The salon had a friendly, welcoming environment. I can’t wait to go back!

shauna lewis

Catherine Desharnais was my stylist today. Not only was she wonderfully welcoming, but she gave me very insightful advice on what might work best for my hair to reach a better final product as well as to maintain healthy hair. All the stylists have been working in the business for over 14 years (some for even 30 years!) I already scheduled my next appointment! Thank you so much, I love it!

Roya Norouzi

I never do negative reviews but this one I'm writing with tears in my eyes. I went there for a top head highlight. I showed them the color I want as I have been doing this color for a few years. They agreed to do this. In the middle of the process, they have told me that the time it takes for this process is longer than expected. My hair usually took 2h to be done. They took 4h30 but the result was uneven. I left after three failed attempt to bleach my hair with a promise that it will be alright. I don't know what to do with my hair. My head skin is too sensitive and painful. The hair looks uneven and perished. If I haven't done it before, I would be like ok, my hair didn't bear the process. But after few years of doing it, I know simply they didn't know how to do this and they didn't want to turn me down. From a cost point of view, initially they have quoted me for $105. In the middle of the process they have informed me that this process cost more than anticipated. However, they honored the initial quote and as an act of courtesy, I paid $100 for the tip. Last time that I have done the same process in a different salon in Wilmington, it had cost me about $120 ( it took them 2h). I respect Salon Reyna for being nice and honoring the quote they have gave me. I understand that they did what they could. But from my perspective they are not professionals. I think a professional hair colorist, could give the right quote from the beginning and deliver what was promised. *************************************************************************** Respond to the owner: I appreciate the time you took to respond to this review. However, I stand by my point that as professionals, you could have given me the right price at the beginning, and deliver the promised result. I showed a picture of myself with the hair color I wanted which was the outcome of one of the prior times I have done this process. The image perfectly showed that I want the full top head and I want it fully blonde. I believe I was clear from the start. The way you portrayed the event is as if I received a bad outcome because I wanted to pay less. Which was not the case, if it was a full highlight you could have tell me. I don't mind paying extra as I eventually did to value the time your stylist spend on my case, but I am unhappy with the customer service and the color I have received. I am already scheduled to receive treatment to repair some of the damage. However, I have been told that unless I shave my head, I would never get the same healthy hair I had.

Dina Moussa

My first visit to Salon Reyna was absolutely wonderful!!! I loved every bit of my experience. First, the appointment/booking process was super easy! I received a call (and a text) back within the hour. The salon was able to accommodate my sister and I for a color and cut. When we arrived, the exceptional service continued. We were greeted by its welcoming staff and talented employees! Great vibe and with friendly, helpful staff. Our stylists both knew what they were doing - they asked us what we were envisioning and brought our visions to life!!! They were all great at their jobs and we loved how our hair came out! Definitely recommend coming here!!! The service was great, the atmosphere was warm and welcoming, the ambience was very pretty and elegant. In sum, great haircuts, amazing color job, fantastic services, and lovely atmosphere, nothing but a good afternoon. ‍‍ We will be back!!