Address: 11021 Southern Blvd #100, Royal Palm Beach, FL 33411, USA
Phone: +15614228889
Sunday: 9AM–9PM
Monday: 8AM–5PM
Tuesday: 8AM–10PM
Wednesday: 8AM–10PM
Thursday: 8AM–10PM
Friday: 8AM–10PM
Saturday: 8AM–9PM
Jennifer Zuehlsdorff
I've only been coming this year, and have only had a few services completed. Everyone has always been very helpful and nice anytime I have called or came in, but yesterday specifically I had a lot of random questions regarding services and masseuses' when I came in. Johnny was so great and helpful. Thank you for all your help!
Rose Dixon
My daughter purchased a membership for me as a gift a few years ago. I started having medical problems that did not allow me to lay flat on the table and then covid hit. I have over 20 accumulated sessions and still I'm physically unable to get massages. The manager has told my daughter there is nothing to do other than lose all the money she has spent for the last two years on the membership. We would have canceled sooner but was hoping due to the pandemic the company would allow an exception. They don't tell you it's impossible to not lose money if you need to canceled with accrued sessions, even if the circumstances are out of your control. We feel cheated and betrayed by this company and will never work with massage envy again.
S DD
( Disclaimer: I rarely leave negative reviews however hopefully this review can help someone else avoid this experience) I have been a loyal customer of Massage Envy for over 10 years. I enjoyed my membership so I purchased a membership for my mother. She unfortunately became ill and has been unable to use any of her 24 accrued sessions ($1,680 value) for over 2 years. When I requested an accommodation to donate these sessions before canceling her membership, I was told by the manager this is impossible and she has already spoken to the franchise owner about this issue. This was not explained to me when signing up for a membership. I am disheartened by the lack of support for their loyal customers however happy that there are many other options in Palm Beach County for wonderful massage therapy experiences. I will be canceling both of our memberships and warn anyone who would like to avoid this headache, avoid Massage Envy. Too many other options to risk losing this kind of money.
Tom Clement
Very Great service I received at this message envy store. I was treated very well beginning with the welcoming at the front desk the person greeted me was Latasha and had a very Spa like voice that was very pleasing and welcoming massage was great and at the end latasha she was very patient with me and my mother. And got me and my mother to sign up for a membership there !
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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