Firestone Complete Auto Care

Chris Brunette

Scheduled an appointment to have my vehicle aligned and when I called originally I was told $103 when I called to make the appointment I was told $210 because I have a leveling kit in my front suspension. Absolutely ridiculous luckily I was able to find another place would do it for half the price Firestone wanted and whoever I spoke to on the phone was a complete a$$hole. No wonder why they have terrible reviews they price gouge like crazy

Lauren Piccoli

Quoted for 93 for oil change, headlight and inspection. When I came back to pick car up they charged me 225 just because I needed windshield wipers and an air filter as well. Said I needed these things to pass inspection but they winded up failing my car anyways for a bad tire. Went somewhere else to get tire changed and inspection and new place told me all my tires were fine and are good enough to pass inspection. This place is a joke, over charges an incredible amount. Do not trust their prices or the quote given. A extra 120 dollars for windshield wipers and an air filter (which air filters are not part of inspection) lol. Just sketchy, bad business and unethical. Untrustworthy. Go somewhere else and save yourself the money.

Sher

Had my car inspected recently at this store. There were some costly repairs needed. Bart had the old parts ready to show me so I could see why it was important to replace. I didn’t ask for this however I appreciated this extra effort because I had never heard of this particular part before. Always good to learn something new! When I came to pick up my wheels I was greeted at the door and able to check out quickly. I dropped my car off the previous night and it was done the next day. Great service, very much appreciated. Thank you!

Clemencia Caporale

If you go to this place, ask for Jay, amazing customer service. He answered the phones as they were ringing off the hook, explained the actual difference between the tire types, and gave logical advice. Although this was the busiest day (Nov 15, 2018)in the world, Jay was patient with every customer, and gave them the attention they needed. I would advise anyone going here to make an appointment, as it helps everyone.