United States Postal Service

Katie Daby

Most horrific employees I've ever encountered in my life. As a young adult they took every opportunity to say my age and talk down on me when I asked a question. I was extremely prepared and organized to avoid any complications during the appointment but sadly that was not the case by no fault of my own. The man at the counter did not take his ear buds out and spoke over, yelled, and laughed at me when I showed him very clearly on my document form and on the USPS website that credit cards were indeed accepted as a form of payment. He brought over her manager to "explain" and she did the same exact thing. Will never be returning. Avoid this location at all cost especially if you are needing passport services.

Rayna L

I have pros and cons: The PRO is that majority of the workers here are OUTSTANDING + WONDERFUL. Bill and Rachel usually handle a lot of my shipments and are both kind and efficient. They are great to work with. As a small artist business, I appreciate their courtesy and knowledge. With them, I feel confident with my shipments going through accurately. The CON is one employee named Cynthia that is extremely rude. I have a scale at home and weigh out each of my parcel to ensure I put the right amount of postage. USPS has beautiful stamps and as an avid stamp collector, I love showcasing them on my mail. Cynthia tells me "You can't do this and aren't supposed to!" And also questions me by saying "Why would you even do this?" I've gone to multiple post offices for years with various stamps on my mail and they were all accepted. Just sounds like she didn't want to process it. Also, majority of my parcel are affixed with Priority Mail labels and she disregards the priority status by affixing a manual label and doesn't enter them into the system. With Bill and Rachel, I get computer-generated labels that provide me with accurate tracking information. With Cynthia, I wasn't even prompted to answer the "non-hazard..." question. The whole transaction felt like it wasn't following a standard protocol. After I politely request to see another associate, she proceeds to complain about me to another customer in front of me. It was unnecessary and unhelpful. It was a very icky experience. As a small business, I just didn't feel confident with my parcels being processed through her.

Maria Arnold

I came in to ship internationally, wasn't sure which label to use. The woman I asked the question threw the one I needed and gracefully commented that people loose jobs here and there (covid) and I am about to pay 200$ worth of shipping cost. I didn't know what to say, truly. Came back home and just cried over sending a package to my mom. I never had a problem with them, but will go out of my way to use any other office in the area from now on. Just wow.

dehdeh

there doesn't seem to be a lot of recent reviews so I figured I'd get it a little up to date. I have been coming here for a little while now because I am now selling products and the shipping is prepaid. I try to get the prelaid shipment as close to what I think the product might cost since I don't own a scale nor can I afford one. There is one guy I specifically want to point out who is the nicest there and the helps the fastest, I tend to like seeing if he's there and getting help from him since he has been the nicest to me. I believe I have had help by one more guy too and had no complaints cause he also just scanned my stuff and was very quick with helping. I also had help from this other lady when something odd was going on with a package that was being shipped to me. I only had one issue so far with a lady, who weighed my box and was gonna charge me on it, I get charging extra but my client already paid for the shipping fee so I didn't know what would have happened to that money and the price of shipping cost more then what I made from the package so I would have lost more then what I earned. Luckily the guy was nice enough to help out and finished the scanning quickly and I headed back to work. I did feel a little bad as I noticed the lady seemed extremely mad and I hope the guy didn't get in trouble cause of her. So if any of them see this I'm sorry I hope nothing bad happened. I will be continuing shipping my stuff with them only cause the guy is so nice to me so I always enjoy and feel safe shipping my stuff with them. I suggest to not let the customer service bring you down just find someone who you have had good service with and stick with them because then you have someone you trust a little more and trust me one bad apple doesn't make the rest of them the same cause so far a lot of them have been super nice and polite!