Maaco Auto Body Shop & Painting

Howard Rosenkrantz

I brought in my 2014 Nissan Altima to replace a dented and hanging rear fender and to paint the entire back of the car. They finished the job on time at half the price quoted by the Nissan dealership for the exact quote they had given me. When I arrived to pick up the car the technician was in the process of hand washing and hand drying the entire car. I was totally satisfied with all aspects of the work and would definitely use them again.

JOY DARLENE

I was very pleased with the results when the Maaco team fixed my Honda Pilot. There was extensive damage to the hood and roof. Being a stubborn DIYer, there was also damage due to my sanding and spray painting. The car looks like new. Maaco has restored the value of my Honda Pilot.

Rosemary Meister

We brought in our 2009 Honda Odyssey which had severe Florida Sun damage to its paint, to see if it would be worth having it painted. We had gotten some quotes from other companies for up to $8,000 which just didn’t make sense. Grant took the time to explain all of the options available to us, which ones made the most sense and gave us all of the information so we could make the right decisions for our needs. We agreed on a price and were told it would take 2 -3 weeks which we were fine with as it is a second vehicle. We got a call from Grant 1 week later and said the vehicle was ready and the final price was exactly what he quoted us and not one penny more! When we picked the vehicle up, we were elated with the quality of the work these gentlemen performed! Based on my experience, I would recommend them without hesitation.

MARK BAYLISS

After conversation the manager Edwardo, he has refunded $500 to cover the cost of "Clean Up and some replacement parts" The owner Ed was extremely apologetic and kind, and seemed genuinely disappointed in my results, and offered to "Take Care" of me in any further projects as well. I consider the matter closed. I have increased my rating to 3 stars. On Sat 03-27-21 at 9am sharp, I visited the North Washington Blvd MAACO Auto Painting location here in Sarasota. I was eventually greeted by "Grant" a manager. I explained had recently purchased an older 1997 Dodge Ram 1500, and was fixing it up for my eldest son. Grant went around the truck, pointed out 1 or 2 things, and we went in to go through the menu sale. After 15 min, I had agreed to upgraded paint, stripping or roof and hood, and extra sanding, and was quoted $1,856.43 and scheduled the truck for drop off the following Saturday, 04-03-21. Promptly 9am 04-03-21 I dropped off the truck, Grant took the keys as I asked a time frame? Grant explained he had 1 or 2 staff out due to Covid 19 scares, but approx. 2 weeks, I agreed and left. On 04-15-21 approx. 2 weeks later, having heard nothing I called their office, and Grant explained it was still in the "Sanding process" , and said probably ready the following Tues or Wed 04-20-21 OR 04-21-21. Tue & Wed came and went, NO call from the store, so Friday 04-23-21 I called again, Grant again explained they were still behind, and that there was a lot of sanding to be done, no apology and it was probably be the next Tues or Wed 27th or 28th. Tues and Wed came and went, still no call from the store. On Friday 04-30-21 I called the store in the hope that it might be ready. This time, Ed, another manager answered the call; I explained who I was and my vehicle. I was put on hold for 5 min, then Ed say’s, "Oh yes your truck is going into the sanding department today" , a brief silence followed as I was extremely disappointed, thou without saying something I would regret other than, “Really? Grant had told me it was in "Sanding" for 3 weeks”? , Only for Ed to reply, NO Grant wouldn't have said that, there's NO way he would have said that? I hung up in disgust. Monday May 3rd (ONE MONTH), a friend from the Sarasota City planning dept went by the yard to see my truck. STILL UNTOUCHED IN YARD! Again on Wed May 5th, finally to see it was in the "Sanding dept” 5 wks later. I finally got a call 04-11-21(1st Call Wk6) it's ready. I rearranged my work schedule and at 4.30 I arrived to find entire truck covered in over spray and dust throughout the vehicle, inside, under the hood, trim painted, new tail & head lights and handles painted, wheels and tires covered in dust and over spray. I was “Fit to be tied” absolutely fuming, but I just wanted to get out of there as soon as I could. No one in the office had to go find them, fixing another vehicle in the parking lot while other clients stood around waiting. No one walked around it with me, pretty much ignored by all. I paid and got my keys, only to find the vehicle wouldn’t start, and the interior lights had been left on, and basically the truck had been neglected for 6 weeks, I had to go back in and ask for a jump. I left disgusted and heart broken. Never again. Hopefully Edmundo Lacayo, Principle Owner will make things right?