Address: 740 Hoosick Rd, Spc #A-1B, Troy, NY 12180, USA
Phone: +15182711629
Sunday: 11AM–7PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Travis E
The people there are unbelievably friendly and kind. They're equally helpful and knowledgeable about anything involving video games. Even outside of that realm they're still very knowledgeable about anything technologically related.
Anonymous Visitor
The staff have been super rude for the last couple months I have shopped here. I try to avoid going to this store, I do not recommend.
Christine Halse
I want to give credit to Brittany in the Hoosick Road store. I had tried to get my problem taken care of for hours and had trouble finding a real person that could give me any help. It was automated responses at every turn. When you spend money and have expectations of get a product as close to on time as possible and even pay extra at times for it you tend to get very aggravated. So when your package ends up “missing” and no one wants to help get you your items it will rub you the wrong way. This year has been terrible for all of us so I do my best to keep calm. FedEx needs to treat people like people and NOT a NUMBER! Brittany listened and gave me the contact needed to rectify my issue. The person that helped me at the GameStop number she gave me helped me without the run around and telling me I had to wait 5-7 days before they could help me.(FedEx has an automated person tell you this) I can't recall the Gentleman’s name that helped me but he was awesome as well. These people really know how to treat a customer. I felt respected and confident that I will be taken care of now. These people should be recognized for their jobs well done!
David Kuck
Very helpful staff. I bought an used game and didn't realize until I got home and the game wasn't in the case. I called them and they told me to come back and I got the game. I bought 4 or 5 games that day and they were busy and they still were very helpful
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If i am you try calling gamestop
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