Raymour & Flanigan Furniture and Mattress Outlet

Category: Furniture store in Springfield, Massachusetts

Address: 665 Boston Rd, Springfield, MA 01119, USA

Phone: +14137968382

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Kelly Sitek

Aug 13, 2022

Great experience as usual with sales. But, I was told pickup would be Monday by the salesman twice and when they called me they said earliest pickup in one week. This made me mad because I needed it sooner. They need better communication between sales and the people making the scheduled pick ups

Steven Sasur

Jul 3, 2022

Josh was amazing. From the moment I walked in, he was polite, courteous and knowledgeable about the sofa I was looking at. Within the first few minutes he offered me water and allowed ample time for me to sit, lounge and ask questions. I never thought furniture shopping would be so effortless. As a salesperson, Josh hit it out of the park and I've already recommended him and the store to coworkers and family. Again, amazing service, clean store, and the supporting staff were excellent. Great job Josh!

Chris Jalbert

Apr 2, 2022

Our salesperson was extremely knowledgeable and super helpful without being obtrusive. Gave us the space and information to make an informed decision. Plus, it came in under our budget. We're happy and our purchase will arrive tomorrow (four days after we bought).

Carmen Mckenzie

Mar 20, 2022

My experience on 3/19 was excellent. I had not been in that establishment for years so I did not know what to expect. My sales Rep Ethan was very knowledgeable at his job he explained all the different programs that they had. I was able to make my purchase and feeling good in my decision. I will definitely be back in a few months. Thanks Ethan.

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Questions & Answers

Do you carry baby cribs in your store

JoAnn Garvey | Aug 30, 2021
Teresa Soares | Aug 30, 2021

No

Who makes the delivery of my new furniture in my house?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Within guaranteed delivery areas in 2 days or less and extended local delivery areas, your furniture is delivered by a Raymour & Flanigan delivery team. First, they will open and inspect your items to deliver to be sure they meet our high quality standards. Then, they will place their furniture in their home and assemble them in the room of their choice.

Can you take my old furniture?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

We will only remove your old mattress and bed base with the purchase of a new mattress and base. To remove other old furniture, we suggest you contact a local charity or similar organization. Raymour & Flanigan delivery professionals reserve the right not to take an old mattress or base if their condition is considered unsafe or unhealthy.

Do they deliver in my area?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Our guaranteed delivery in 2 days or less is available in Connecticut, New Jersey, New York, Rhode Island and most areas of Delaware, Massachusetts and Pennsylvania. Some parts of Maryland, New Hampshire and Vermont may also be included in the guaranteed delivery zones in 2 days or less. Our extended local delivery zone includes Washington D.C. and many areas of Maine, Maryland, New Hampshire and Vermont.

How do you deliver home decoration products and items only sold on the internet?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Home decor items, which include table lamps, wall art and decorative and floral items, pillows and all products labeled exclusive online, can be sent anywhere in the continental United States without additional charges. These are usually sent by FedEx with delivery in two business days and should arrive at their destination in 5 to 10 days.

Do you have employees who speak Spanish in this store?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Yes. We have several employees who speak Spanish and will help you with pleasure.

How do they deliver large carpets?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Carpets can be sent anywhere in the continental United States without additional charges. They are sent directly by the manufacturer, using UPS. Deliveries are usually received in 3 weeks, but some could take up to 6 weeks.

Do you have any financing available?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Yes. We have many interest-free financing options available in the store or online. Visit our website for more information and to apply.

Will your delivery team move my old furniture?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Our Raymour & Flanigan delivery team will not move old furniture in your home. To ensure that the delivery is secure and is completed in a timely manner, please make sure your room is ready for delivery.

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How are area rugs delivered?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Rugs can be shipped anywhere in the continental USA free of charge. They're shipped UPS directly from the manufacturer. Deliveries are typically received within three weeks, but some could take up to six weeks.

How are Home Decor and Online-Only products delivered?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Home decor items, which include table lamps, wall art and decor, florals, throw pillows, and all product labeled online only can be shipped anywhere in the continental USA free of charge. They're generally shipped FedEx within two business days and should arrive within 5-10 days.

Who delivers my new furniture to my home?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

For delivery within our guaranteed 3-Day or Less Delivery Zone & Extended-Local Delivery Area your furniture will be delivered by a Raymour & Flanigan Delivery Team. First, they'll open and inspect your items prior to delivery to make sure they meet our high quality standards. Then, they'll set up and assemble your furniture in your room of choice.

Do you deliver to my area?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

Our Guaranteed 3-Day or Less Delivery is available in Connecticut, New Jersey, New York, Rhode Island and most zip codes in Delaware, Massachusetts and Pennsylvania. Parts of Maryland, New Hampshire and Vermont also may fall within our Guaranteed 3-Day or less zone. Our extended local delivery area includes Washington DC and many zip codes in Maine, Maryland, New Hampshire and Vermont

Can you remove my old furniture?

Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

We will only remove your old mattress and box spring with the purchase of a new mattress and box spring set. For other furniture removal, we suggest contacting a local charity or rescue mission. Raymour & Flanigan delivery professionals reserve the right to refuse any old bedding deemed unsanitary.

Do you sell mattresses for heavier people over 350

s p | Aug 31, 2018
Neil Sullivan | Aug 31, 2018

I believe that they do.

How responsible are they regarding repairs??

Maria Gutierrez | Aug 31, 2018
Sonya Moultrie III | Aug 31, 2018

They're ouick responding to issue but refuse to replace item said it looks alright with them.

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