VSECU

Category: Credit union

Address: 1 Bailey Ave, Montpelier, VT 05602, USA

Phone: +18003715162

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8AM–5PM

Wednesday: 9AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Samantha Madden

Apr 28, 2022

I worked with Pam at the Williston VSECU location yesterday to establish a car loan. Not only did she help me during lunchtime (with no appointment), but she also offered to help me refinance our other vehicle at the same time. Thank you, Pam and the VSECU team!

Chris Yates

Oct 2, 2021

The best thing about VSECU, to me, is I feel like they are watching my back for me. I feel safe that they keep my money for me. I have always belonged to credit unions, I am a big fan. I think size has a lot to do with it. I prefer "sensible" to "too big to fail."

Waters Breedlove

Feb 9, 2021

Did you ever think you'd say 'I love my Bank'? I didn't. Not until I opened accounts here many years ago. VSECU has come through for me too many times to count. They treat you like a human being. Their rates are reasonable, their customer service is impeccable.

Frances Swarts

Jan 7, 2021

This organization needs a great deal of improvement. We got a loan from them last year that we are trying to pay off early and this seems to be an issue. We tried to make an “in house” payment of the full amount and it declined. We have made wire transfers to the other account that we were forced to have with them and still no luck in being able to make a transfer from that account to the loan. While we were making regular payments I could not do so with a debit card from another institution and was told that they did not allow this. I have had to set up a bill pay to make payments. Nothing but a hassle around every corner. I just wish to be done doing business with this institution.

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Questions & Answers

It is not okay that you are not open by appointment. We need to open an account, we will go somewhere else.

Elliott Curtin | Aug 30, 2021
VSECU | Aug 30, 2021

Hi Elliott, thank you for your feedback! With sensitivity to the health and safety of our members and employees surrounding the growing spread of COVID-19 in Washington County, our Waterbury, Berlin, and Montpelier branch lobbies are temporarily unavailable for in-person services. If you need to open an account with us, you can do so at www.vsecu.com or by giving us a call at 802-371-5162. Hope this helps! Thank you for your understanding and patience during this unusual time.

I want to pay a loan payment for my son. I have the routing number and his loan number. What address do I use to make a payment on his loan if he lives in Vermont?

ED & SUSAN Whittemore | Aug 30, 2020
VSECU | Aug 30, 2020

Good question Susan! If you have his member number and loan number you can use VSECU PO Box 67 Montpelier VT 05601.

How do I change the password for my online banking account?

Evelyn Sprague | Aug 31, 2018
VSECU | Aug 30, 2020

Good question Evelyn! You can follow the instructions on this web page to reset your password for online banking. https://myaccounts.vsecu.com/SignOn/ForgotPassword.aspx

If your loan dates is the 15th of the month ,are there grace days?

Brent Maxfield | Aug 31, 2018
VSECU | Aug 30, 2020

Good question Brent! There is a 15 day grace period on installment and mortgage payments and a 5 day grace period on credit card payments.

good morning two questions if i want to mail a deposit do i send ck to montpelier branch or waterbury branch or does it matter two, can i make a deposit after hours in wtby thank you bob johnson stowe

bob johnson | Aug 31, 2018
VSECU | Aug 30, 2020

Good question Bob! You can send deposits to VSECU PO Box 67 Montpelier VT 05601.

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