WM - Kingston Hauling & Transfer Station

Cat

This is the worst company of them all. They don’t pick up your garbage and lie. They lie and say it’s weather related or tell us that our trash cans were never out so that they don’t have to pick up the garbage. They have no problem on raising prices but cant provide services you are paying for. Ridiculous.

Matt Rubin

I’m sure the drivers are nice but expensive, unreliable (comes at different times), less pickups, non existent customer service. I’d go with a local cheaper, more personal, communicative experience. It was even challenging to get the bins picked up after canceling 7 weeks ago. I’ve loved my new service. Cheaper, reliable, personal. Starts with First word L and second word Mela.

Cassandra Meiswinkel

The most expensive option in the area and they miss my house more times than they make it. I've spent more time on the phone with their customer service department than is even imaginable. They miss the rescheduled pick ups every time too..Even calling to cancel the service and get the cans picked up has failed twice. I truly cannot express my dissatisfaction enough. Avoid using them at all costs. I called county waste and had new cans the next day for half the price, and they have not missed a pick up yet and even call to remind you about pick up.

daniel angerer

WM company does not seem to care for us as a customers. They took our second container of the premise without notice. Wildlife is an issue in the area, which I told them. The company is not reactive about it at all. Are we the only client that has that issue!? We do not have a good experience with WM and are looking into other companies that will be a better communicator and less $$$. Our last bill was ~ $170 for four pick-ups of household garbage. I think the value to quality ratio does not work with this company.