Sugar Snap

Mary Grady

I would LOVE to give a positive review to this place, as it is a small business and local to where I often need party supplies! I have tried to place orders with them twice - today and a year ago - for large orders of balloons (the first time was a bouquet delivery, and this time is for a large arch). Balloon arches are very pricey ($250 + $100 deposit + $20 delivery fee), but I am happy to support small businesses rather than the big corps, like Party City, etc. Unfortunately, Sugar Snap has been unable to accommodate either request for me! So disappointing! Sadly, they are not open Mondays and could not accommodate a balloon arch order I need for a Tuesday in two weeks because they open at 10am on Tuesdays. Again, I wish I could give you my business, but you have not been open when I need your services! Perhaps you would consider paying someone to come in an hour early to fulfill $300 orders? I know that times are tough and people don't want to work, but I'm sorry I could not order from you! :( I will try again, though!

Ashley Carter

The lady working seemed super stressed to have 2 customers and the phone ringing. She kept complaining about all the orders she had for the day and that she was by herself. I would have bought more but decided not to because she was so overwhelmed and didn’t want to add more to her day. So I just picked up the preordered balloons and left. When I called she was the same way. Super stressed and not a welcoming vibe. I would think people would be grateful to be so busy during a global pandemic. There are small businesses and restaurants closing everyday. I give it 1 star because of the customer service experience.

Sandra Mujezinovic

Sugar Snap is our favorite store. We moved to Maynard 2 years ago with our twin girls.They enjoy their daily walks with their grandparents, but the favorite part is when they stop by Sugar Snap and look at lovely colorful windows, balloons and toys.They are always greeted by wonderful people working there, and very often they come back home with the free balloons that they can not be more excited about.We also decorated their b day parties with the Sugar Snaps beautiful balloon arrangements, that were always ready on time, prepared as asked and with very affordable price.We can not be happier that our little town have such a great store that brings joy to all the kids that live here . They are always equipped with all the possible party supplies, great gifts and toys.Highly recommended!!

Jenny M

We have used the balloon delivery service several times and always very happy! Staff is very helpful and patient. They even delivered an awesome birthday basket filled with novelty toys and candy for a reasonable price.