Verizon

Dylan Evarts

They were generally fine, but what really made the experience poor was when I told them how I cam to their store they told me that the original Verizon store was "just trying to get me out of their store"... which was a really poor way to phrase that they didn't want to help. Professionalism - 1/10 Generic Requests - 3/10 For my total of 2 of stars

Gilda-Lee Hitchcock

Eloisa (Sp?) helped us today with the purchase of a new phone. She was amazing! Great customer service & patience! My only regret is that we may be misspelling her name! :-)

Gregory Dillon

Eloise was the sales rep who helped me with my Verizon order. To make a long story short, there were some major issues with my order that I completed over the phone through Verizon customer service. Eloise had much more knowledge of the way Verizon systems worked and was able to help correct the 5 day long battle I endured with Verizon customer service reps and managers over the phone. She stuck with me through a 2+ hr phone conversation consisting of multiple customer service reps and helped guide the conversations with class. She showed respect to her employer, Verizon, and had my best interest in mind at the same time. Thanks for everything Eloise!

Raheel Thalho

Got multiple lines here from manger Thomas Wellington, who handle business account. He is very nice when we open business account. He got buy one get one device. He mention Verizon will charge 2 for both device and then they will reimburse money for one free device. It’s been 4-5 months I’m still get charge for both device and he stopped taking our calls. Before he stop responding he use to say he will take care of it tomorrow and his tomorrow didn’t come for 3 months. Now we couldn’t get hold of him and we are getting charge for multiple devices.