Address: 6800 Osteen Rd, New Port Richey, FL 34653, USA
Phone: +17278479100
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Trippleroc
It's sad to say I've been with this company for 13 years and I've finally had it with them. There website is prehistoric, and there Chat is useless, not even a live chat available, only (A.I.) which only wants to take payments. I logged into my account but it's not showing the payments that I've made and I'm still being billed, so I've been trying to reach someone to speak with for the last 3 days and have been on hold for over 25 minutes each time and never get to anyone. Very frustrating. Today received a mailer from WC saying "Dear Valued Customer, effective September 1, your rate will increase" LOL..! Wow.. ! really..! Today I finally decided to go with Wast Management and in less than 2 minutes I got a live Customer service agent. I can't believe I waited this long to switch companies. In less than 20 minutes She created a new account for me sent me an email confirmation and took my initial payment which actually ended up being $5 less than Wast Connections. No contracts, will just be billed quarterly. We'll see how they do, but at this point glad to be dealing with someone else.
Twisted Princess
UPDATE in regards to their response… We have attempted to call multiple times. We never get any help. Maybe you’re experiencing “higher than normal call volumes” because there’s an issue you need to correct. Either way this will be my last billing cycle with this company. This company consistently skips my house on trash day. When we call to bring it to their attention they only offer that it will be picked up on the next pickup day (if they answer at all). So my garbage sits around for an entire week even though I pay for it to be picked up twice a week. Definitely do not recommend this company.
Jennifer Gagliardo
Pick up time always changes. And my trash and recycling were miss ALL last week. Now I have more then a weeks worth of garbage waiting for pick up! Its sooo trashy and I have soooo many animals in my neighborhood. I just bought my house a month ago and have had more missed pick ups then actual pick ups. It's fustrating! & poor buisness!
Carolyn Clark
Experiences has not been good. Failure to pickup recycle. Emails to put garbage can out for pickup, but no pickup. It is not funny if someone is pranking me. I do not pay for service to be pranked.
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Should be because it is in town pick up
I like them being behind you want. All the good shit move ever one else liles the bills low. And it keeps throwers at work why do you want ppl not to be able to feed there family's
Yes they will be running in there today
Are you an in town route or out of town?
If there is, it usually moves quick
It will be picked up on Saturday
They do not take appliances. You would have to have it hauled off on your own best beds put it on Craigslist or Facebook Marketplace as scrap and someone will come get it.
If you already have a company provided can, you may call into the office and add another to your account, you just have to pay the maintenance fee on each can
You can get one at the office on Osteen rd or ask the driver that does your neighborhood.
It was recycleing but are no longer accepting glass so if their was glass in the container they probably left it down
Today
Call the office and let them know. They'll be happy to pick it up
You can send an email to the customer service department and they will respond as quickly as possible. I know that the lines are usually not as busy at the end of the week plus It is snow bird season so the lines are crazy.
From the county building on little road prat any of the trash companies
No, that would be regular garbage.
Yes
Yes but I believe beechwood is a "in town route" we are "out of town today" call the company schedule a pick up
Yes we will be running on regular schedule
Yes, $18 every quarter
Should be picked up today if it wasnt on Friday, most the routes didnt finish
Just depends were you live. Monday Thursday. Is mine i live off of moug
No
Dont know your situation. Maybe new driver on route. Mistake happen. Iam sure they apologise for your inconvenience. Its a hard job.
No pick up on Monty Rio st npr friday
hire someone else they only have 1.7 star rating
Depends on what part of seven springs but most likely Monday/Thursday
I'm not positively sure but I would call the office to find out if and when they are picking up on mills spring rd
Ok thanks for the suggestion
Nothing is being picked up today. You will have a double pickup on your next scheduled day.
No pickup on new years day. If today (new years) was your pickup day then you will receive double pickup on your next scheduled day.
No pickup new year's day. If your pickup day is that day you will get double pickup on your next scheduled day.
I'm almost positive that it's Monday's and Thursdays I would call the office just to make sure
I would contact your companies office to find out when recycling runs in your community
They didn't pick up the 2nd Wed this month. I know that these are the days.
Look into a different provider. You can call and they will say that day or the next and will never show. If they dont have enough they need to contract some of the work out to get back to normal.
Progressive is not collecting yard debris. The debris is getting collected by a contractor by the county starting Monday.
Truck will be running recycle tomorrow as long as the fuel company's come through with the fuel delievery
Trucks are running today but due to the hurricane they are running a limited crew please bare with them they are doing the best they can in this situation
No routes ran saturday due the the hurricane they will be back running today
Garbage routes ran Friday but there were a lot of guys that evacuated for the hurricane so not all routes finished. They are trying to get everything picked up as fast as possible
Yes, the only holidays they don't pick up on are Thanksgiving, Christmas, and New years day
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