Omaha Steaks

Mike Trujillo

Very disappointed with the customer service here. They make it seem like you are getting a good deal here. Especially with their buy one get one free. But they actually charge double than the website, so it's actually just the same price. Poor business practice. I will never go back. I feel taken advantage of. You should stay away.

Jann Barrett

I ordered a bonus pack from Omaha for a relative to be delivered at a specific time and for a specific reason. Initially, the estimated delivery date was perfect timing. They charge you a shipping fee that is not included in your purchase price. They lost my package. They have no idea where it was, neither did FedEx. As a result, my recipient missed their event. So, Omaha "honored' another shipment. Honored? They lost my package. Unfortunately, it will arrive well past the event and negates the reason why I ordered in the first place. When I asked them to discount my order (how about waiving my shipping fees?) they refused and will re--ship ... that's there 'Guarantee'. They didn't (even) provide an overnight shipment. Seriously? Wrote them and received an arrogant response. Poor customer service... you can find other vendors that possess a greater understanding of satisfied customers. I should have reviewed this site, first. With a 2.9 out of 5-star rating ... that pretty much says it all. Would not recommend.

Vicki Anderson

We received a gift card from our company to Omaha Steaks so we went into the store to purchase some things. We were there less than 5 minutes and were reprimanded at least six times. We had to stand outside until the two people already in there left. They have a max limit of four and with three employees they were already maxed out. We were not allow any further in the store than just inside the front door. We were yelled at for every step we made and what we touched. They need to just lock their doors if they don't actually want people to come inside.

Andrew Haight

Not at all impressed. Unfortunately we had $75 gift card that had to be spent. Why anyone buys frozen meat at these prices is beyond me. Not only that, we had to spend $20 to buy a 2nd item to get the 4-5oz $74.99 deal. We ended up getting nasty frozen green beans and some mashed potatoes that make Stoufers seem gourmet. The filet mignon is $50/pound?!?!?! What in the world. It’s frozen meat. 1.25 pounds of frozen meat for $75. I’m going to be frustrated over this for quite some time.