Comfort Suites Columbia Gateway

Verified Hotel Guest

Positive: The living room and couch ere very good. Having a TV in each room was important. Negative: There was no freezer in the refrigerator. It was very hard to get ice I was on 1st Floor): 1. The first floor was out. 2. I wound up having to go all the way to the 4th floor to get it. The toilet was low for my wife and me as senior citizens.

Anonymous

The Comfort Suites at Gateway, offer professional, courteous service. You can comfortably stay awhile if you are traveling with children. The rooms offer enough space to spread out and relax. You will feel comfortable using the dresser drawers and closet without concern. Everything is kept clean, despite clearly being understaffed. The surrounding areas are convenient and safe. All you need is right there in a small radius…,,food, grocery, entertainment, shopping, you name it. You can either walk, ride, Uber, or catch a bus.

Karen Smith

I have stayed a this hotel a dozen times at the Comfort Suites Columbia Gateway in Elkridge, MD area. This is on the top of the list of the best stays/experiences ever, Staff was vey hospitable and there for every need of mine. the property is clean and has a fantastic charm. Overall the room was wonderful, clean, and perfect. Keep up the good work

Vonny Dee

Oh what a coincidence looking at these reviews. When my husband and I were told by the front desk female manager that we were the only guests that complained about roaches at this hotel. This Comfort Inn is infested with roaches. This is unsanitary and if the bugs are in one room then they are in the entire hotel. My Valentine’s was ruin due to the poor condition of this hotel. We use to love staying in the jacuzzi but not after last night. We had issues here and there. But nothing like our last visit and as we were celebrating a special day. We’ll never reserve another room at this location again. When my husband checked in he noticed a bug as the manager offer to change the room. However he didn’t think anything of it because it was only one as he was sanitizing the room. But it wasn’t until I arrived that more bugs started coming out. I noticed one on the floor and around the jacuzzi area. But once we were comfortable within celebrating Valentine’s Day we turned the lights off and they began coming out more and crawling around. It was to late to reserve a room at one of the surrounding hotel because everyone were booked up. Therefore we had to sleep with all the lights on in the room. The manager don’t have to respond to my review because after already being lied to there’s no else that can be said. I would appreciate if someone from Corporate would follow up on this matter.