Fowler's Fine Furniture

Jenifer

I was really disappointed in the customer service at the Fowler store in Richmond. We bought a new La-Z-Boy recliner and after 2 tries to put 2 different ones ( of the same type) of La-Z-Boys together , we ended up taking one that had some slight damage (1 1/2” long 3/8” wide strip of wood gone from the platform). Unfortunately we had already paid for it and didn’t discover the flaw until we went to load it. It was then when we tried to put the best of 2 chairs together, which was a mess. So we ended up having to take a chair that my husband had to bring home and fix. It was a simple fix, a sander and some stain. But the point was, even after I suggested a discount, no one acknowledged me and acted like it was my problem, and I guess it was! Just wasn’t impressed by being told, just to go home and sit in it and close my eyes and i won’t notice, Really?

Krista Scantland

Beautiful furniture. They had everything my mom needed and then some. The mattress's we got are amazing.

ingrid labazzetta

They were real helpful bought a bed and headboard and footboard. They delivered and set everything up and even took the old one downstairs. Will definitely go back to buy my recliners.

Jamie Ferrara

After looking at many furniture stores across KC and leaving each store frustrated, we made a trip to Fowlers Fine Furniture. Happy to say we received the best customer service ever, found exactly what we were looking for at an incredible prices!