Frontwave Credit Union - Winchester

Justin Nielsen

GETSOME!!! Was 5star now 4star..... remodeling did not make up for poor policy decisions! And mis-information.... between customer service and store front.... now a 3 and still the potential to go up or down! Put $ into training representatives and less $ in remodeling.. Temecula branch is Under New Management and taking responsibility for misinformation and for customer service... implementing and overhaul outdated policies and procedures.

Ashley Martini

Terrible customer service. I stood in line for 50 minutes with only two people in front of me. The bank tellers just kept talking to each other about their personal lives and every time someone new finally got called up for them to help, they rolled their eyes and acted like customers were an inconvenience to them. The girl who helped me was extremely rude. I was so disappointed

Marilu R.

Visited this branch at a busy time. My experience was perfect. Plus, the newly updated location helps the whole atmosphere, even if you have to wait 15 minutes.

Mary Harris

This CU is a partner with my CU, which is too far away from my home, so I go here frequently. Their customer service is pleasant and helpful. I would rather go to this branch than any of the other partner CUs.