Enterprise Rent-A-Car

Christina Moldovan

I am incredibly grateful that Enterprise offered me a great deal on the rental given that I had just been in a car accident. Rajanee (sp?) and Jazmin at the Long Beach location were kind and efficient and provided me with a wonderful rental car. They, and other staff, were also very accommodating each time I called to extend the rental (as I had a hard time finding a new car). The drop-off in Roseville was also very easy and I was incredibly thankful that they accepted my return even though I arrived a little after closing time. It was awesome that I didn't have to return the car at the same location. Thank you so much everyone at Enterprise for your help and kindness and for making a tough situation (accident) a little less painless. You all are the best!

Dawn Southern

I had an big issue concerning my car rental. Had delt with Enterprise call in center, another branch manager. The NEW manager at Hawaiian Gardens was more than happy to help me, solve the issue, wanted to do what ever it would take to make it right and send me along as a happy customer who will use this branch again. I'm a person who has a lot of interaction with businesses weekly, has owned many businesses and I'm well aware of what good/bad customer service looks like. The manager at Hawaiian Gardens talked to me on the same level (not condescending, down to me, or like I was a irritation) and right away wanted to fix the problem. He did not offer BS excuses, or double speak. He immediately wanted to fix the issue and make sure I was happy. Cudios to this young man for being a good example of what customer service should look like.

Laurel Campbell

The people at this Enterprise went above and beyond to help me. My insurance was messing up the reservation so I ended up sitting at this location for 2 hours. During this time they were exceptional kind and helpful. After and during the process of renting the car out they were also very sympathetic towards my situation. Everyone was very nice but Tiffany and Rodolfo were two that were very helpful throughout the whole process.

Ms. Empowered

Friendly staff. Took care of me, even though my rental was paid for by a 3rd party. Picked me up from the auto shop, and dropped me off without delay. Car selection was great. Definitely recommend this agency and location.