U-Haul Moving & Storage of North Long Beach

Ed The Reselling Rider

On this particular day I went in to buy a propane tank and fill the tank. I've rented box trucks and trails from here before with no problems. Never had any problems and things always got done quick. This is my go to uhaul location when I need to rent something, mostly a trailer.

Rick V.

Stay far away from this U-Haul location. They are all very disrespectful and unprofessional. Roberto (location manager) is unsympathetic and rude. We had the worst experience right after driving off with a 26ft truck. The truck broke down on us (literally smoking out of the engine) in the middle of no where and when we called the location the staff responded with "that's not our problem." We had to stay at a random motel because by the time roadside assistance came (2+ hours later) it was so late and we didn't want to risk driving a "fixed vehicle" at night. A/C never worked, brakes were so worn out and suspension was questionable. By the time we reached our destination we didn't feel safe driving it back. Called customer service (very nice) to have them call Roberto and close out my account just to be billed normally with zero credit or compensation. You're better off renting a pick up truck from Hertz then to deal with incompetent workers. Never again will I use U-Haul for any future moving/storage services.

Luis Carrillo

I was trying to reserve a trailer 15-20 min before closing and the worker Mark hung up so he wouldn't have to stay longer. Nice work ethic man.

Trisha Centers

The truck they rented us should have been taken off the road months ago, when I had my brother take it in for exchange they Micky moused it and sent my brother back out in it and then had the nerve to charge us full price and say something about breach of contract. Never again St this dump