Tandy Leather Fremont - 17

Kaylee Lawler

Hector and Alex are the most helpful associates! I went in with my boyfriend not expecting to be interested. But thankfully I was wrong, and I saw the leather stamping and Alex answered all of my questions and got me started with some stamps and kits. Highly highly recommend this place if you’re interested in leather working even if you’re just starting out!

Akiko Oguchi

I have been going to Tandy for over 6 years to get leather and materials for my business. It has gone through a relocation and management/staff changes over the years and this latest team is absolutely amazing. I have enjoyed going there every time. They are super knowledgeable, helpful and friendly, and their customer service is above and beyond. I love going into businesses where employees enjoy being there and what they do. Keep it up!! 🙌

Joshua A

I’m fairly new to leather crafting and popped in to check out the store. There were tons of leather hides, tools, and accessories to choose from for so many different projects! In addition, Camille and Ray were super friendly, very knowledgeable, and had excellent customer service. I had a great conversation with them. They pointed me in the right direction in particular leathers and tools that are right for certain projects. Highly recommend, thank you!👍😄💯💯

Billy Trinh

I have never written negative feedback for businesses but my experience with this store was so bad that I have to let others know to be aware of this store's practice. When I bought a piece of leather at this store on 2/23/19 (my first time here), I asked about refund policy and the cashier said I had 60 days to return if it's unused. Today 3/9/19, I brought the piece back for return, expecting a usual smooth return process. To my surprise, the store manager denied my return stating that she does not take return of discontinued item. It didn't matter that I mentioned what the cashier told me purchase, or the return policy printed on receipt about 100% satisfaction guarantee for 60 days, she repeated the same no return on discontinued reason. The item i bought was not discontinued when I bought it. There was no mention of "discontinue" or "clearance" or "not returndable" or "sales final" anywhere on the item's tag that I purchased or printed on receipt. There are a few bins clearly tagged with clearance/final but the one I bought was on top of the main 2nd table isle along with other leather are only on 'sale'. I went back to the leather stack to double check if I was mistaken. Nope, the tag still doesn't have any indication that it's a final sale. However, the suggested retail price was largely inflated to show a large sale discount (When I bought the item, Retail price:42.99, bought for $35. Now, Retail price:89.99, sale 19.99). The manager came over and said she didn't have to put any indication that items are not returnable. I'll never do business with this store again. I'm just starting out the hobby and there would be plenty more transactions but if a store manager doesn't hold up to what I was told verbally and printed policy for a meager purchase return, the store doesn't deserve my business.