Spectrum Store

Category: Internet service provider

Address: 6824 Katella Ave, Cypress, CA 90630, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Karen Devine

Aug 2, 2022

Employees are nice and helpful. Got my problem solved. Sign in on the computer when you enter the store. The tablet had issues when I used it. I had to push the touch-screen buttons more than once before they worked. No phone cases sold here. Overall, good experience.

Sheryl Hooton

Jul 23, 2022

After two yrs rate were increasing. I called to o get new bundle only to find they gave me HBO and showtime. Something we never watch. After my setup next day I went to Magnolia Network which I wanted, then seeing I do not have it. I called only to hear it was not added as I wanted. I said again you have ripped me off. JUST CANCEL CABLE, YOUR SCAMMED PRODUCT. I don't miss it at all.

Lily Duke

Jul 23, 2022

Have like 6 people standing around and two guys dealing with a group of 30 people in the room, we ask why spectrum advertising 49.99 for internet and he is telling us the cost 75 for us!!! Because we are customers oready and the deal was for new customers!! Spectrum doesn’t care about loyalty. Very disappointed

angela bass

Jun 6, 2022

The service is slow and horrible. I waited 40 minutes to speak with someone about buying a new phone. The guy couldn't locate my account and was rude to me. I told him forget it and went to T-Mobile - literally in the same plaza - where I got help right away and I got a free phone (the one I wanted coincidentally) just for switching service. They transferred my number, photos and contact info for me, set up my new phone right on the spot, instantly cancelled my spectrum service and then test everything out to make sure it was all working before I left. I left the spectrum store angry, left T-Mobile happy as can be.

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Questions & Answers

Modem is not powered on. So I haven't been connected to the internet for days. How can I do it? Shall I visit the store and get service?

정형일 | Aug 29, 2021
Daniel Bravo | Aug 29, 2021

Connect modem router enter code its on modem or router or in paper work .if not call them get the code from them

Can I make an appointment for 10:00 am today?

Rod Post | May 31, 2022
Gerardo Brocard | May 31, 2022

Yes

Read More

How do I cancel an existing appointment?

Joseph Anselmi | Oct 3, 2021
R. Lake | Oct 3, 2021

Call

I am 70 year old. I need internet. How much for month?

HAI PHAM | Aug 29, 2021
mike deguzman | Aug 29, 2021

I think it's like 49$ but I have a bundle package with cable, phone and internet

Can one pay the monthly cable service?

Luz Lira | Aug 29, 2020
Richard Manning | Aug 29, 2020

No speak Spanish.

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