Pedder Nissan

Deann Rivarde

This dealership is dishonest and unethical. After viewing their prices online, I reached out to the dealership to express interest in one of the vehicles. Guy Robbins contacted me and I scheduled an appointment for a few days later. I asked for the carfax report (which I received) and the final price. Guy responded that prices were only discussed in person. I told him I wanted to pay with cash (cashier’s check), so I wanted ti know what to expect. He told me to expect 10% above the purchase price, which seemed reasonable. I received a text to confirm my appointment, so I thought everything was going smoothly. I called the afternoon before the day of my scheduled appointment to make sure the car was still there. I even started the purchase online, but the system would allow me to complete it. Upon arriving for my appointment, I was told Guy had the day off. (My first red flag.) When I asked about the vehicle I had come to purchase, I was told it was “sold” at 8:30 pm the day before. Note: the vehicle was still listed on their website with a new price that was almost $3000 higher than it was the previous day. (Red flag #2) But since I’d traveled almost 2 hours to get there, I looked at other vehicles. Instead of the vehicle having the sale price listed, there were fake price sheets that made them look new. (Red flag #3). So I asked for the prices and the carfax reports for two vehicles, and it was provided. After test driving the vehicles, I decided to purchase one. I asked for the out the door cash price and was given a sheet outlining the various fees, and I agreed to the price. But when I finally got to the finance department (because I only had a personal check since I couldn’t get a cashier’s check), the price if vehicle increased by several hundred dollars. I asked the finance guy why the price was different and he said he didn’t know. He offered to find out, but I declined. I just wanted to leave. In hindsight, I should have (and I recommend this to readers of this review) walked over to one of the other car dealerships in the auto mall.

Danielle Rogers

I bought a vehicle from there last November. They had the perfect used vehicle that I'd been looking for. The only good thing that I can say about Pedder Nissan is that they had what I was looking for. The customer service there at almost every level is subpar and they try to get as much money out of you for the least amount of effort on their part. They don't include normal courtesies in their dealings with customers. They are also condensending and rude. They openly laughed at my husband during the few times that he has taken our vehicle in for service.

mike M

All the staff from my salesman Brady to the finance officer were very helpful and got me the best deal possible. The hole process was smooth and I was not pushed to get a car I didn't want like other dealerships I had gone to previously. I would highly recommend pedder nissan to all my friends and family.

Kelly Hillig

Appreciate that Jose in the service center got me booked as quickly as he did for my recall. Plus, letting me know about the crack in my manifold before letting the warranty lapse, and fixing it, was fantastic. Throw in the car wash, I definitely will be back for any other recalls, issues, or new vehicle down the way when I'm ready.