Address: 4955 Old, Brownsboro Rd, Louisville, KY 40222, USA
Phone: +15024120297
Sunday: 7:30AM–3PM
Monday: 6:30AM–3PM
Tuesday: 6:30AM–3PM
Wednesday: 6:30AM–3PM
Thursday: 6:30AM–3PM
Friday: 6:30AM–3PM
Saturday: 6:30AM–3PM
Amanda Evans
Rude staff. We pulled in and saw people sitting in the lobby so we walked in since the doors were all unlocked. Only to be snapped at by a short heavy set black female that their lobby wasn't open and we had to use the drive-thru. I wasn't politely told "I'm sorry ma'am but the drive through is open for customers" or anything remotely close to a professional response . We were just driving through as we were here visiting friends and we now have learned never to come back to this location when we come back to town. Perhaps you should retrain your employees to be a bit professional.
MaxKendall
The spicy chicken sandwich is not the same chicken as the other Wendy's. It's flat and gross. I'm pretty sure they sell you the $1 sandwich for $5.
Patricia Guzman Rojas
I like the food here and since is very close to my house I tend to go once a week. The staff have always been average-good, however tonight around 8:40 pm the people at the window were very rude. I have ordered 2 large meals, but only one was large. When I told they guy about the size of the drink, he reacted very annoyed by my comment (even though I told him respectfully)... Sandwich was cold, but I preferred to avoid an unpleasant time and did not go back to complaint about this.
Chris Rennirt
I waited over 15 minutes for an order that was incorrect. Instead of replacing the incorrect hamburger, the order was refurbished and no longer hot (or even warm). The restaurant had trash on the floor and a trash bag sitting in the floor, in front of the condiment counter, the entire 45 minutes I was there. Not a pleasant sight to maintain an appetite. Overall, a bad experience for me.
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