Aircraft Spruce and Specialty

Sky Jagoff

These guys (and gals) rock! Always fast and accurate.

Brad Carey

On Thursday I placed a small order for next day air, I paid $92 for next day air. The following day, Friday, I receive an email from you saying it’s going to come Tuesday. I call and your rep said that’s the way it is. I then asked for a supervisor. After several minutes the rep comes back on and said the supervisor was busy but for $18 dollars more you would deliver it Saturday. I said no thanks and hung up. The long and short of it is your web site said $92 for next day air and you took my money knowing it was going to be 5 days. Don’t say next day air if it’s not overnight.

Glenn Reynolds

I had hoped that I would get a Costco sized shopping cart and spend a few thousand dollars wandering the isles of the coolest store on planet earth but alas it was not to be. I can but only assume that too many wives would call and complain. So they do actually have a small modest display or impulse showroom area but really it’s mostly a will-call counter set up. The counter guys were great and made sure I had ordered the correct part ( I had not) so hats off to them. Speaking of wives, the bathroom was trashed so maybe this should be a solo shopping trip. Have fun fly safe

John Barbera

While I never got a shipping quote when ordering, I'm shocked that you charged me $20 for shipping on a order that weights 2lbs and quart size and cost $6. I put blind trust you would be in the ballpark with other vendors ordering the same size container. While I appreciate the quick shipping, I have learned a valuable lesson. The Xtra 10 bucks won't hurt me. But this is disappointing. Update: i really appreciate Mr Irwin getting back to me and addressing my concerns quickly. It shows that your customer service is important to you. I would definitely do business with you again. I changed my stars to 5. Thank you again.