Fragrant Jewels

Category: Candle store in Los Angeles, California

Address: 2417 E 24th St #2401, Los Angeles, CA 90058, USA

Phone: +18555501129

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Jessica McVey

Mar 17, 2021

I have purchased from this company many times. There hasn't been a candle or bath bomb that I didn't like the scent. It's fun to see the surprise in each of them. Almost every ring I've gotten is beautiful. They send emails with free items attached. The only complaint I have is with how long it takes FedEx to get them to me once they've been shipped! I hate the wait! Anytime I've had any kind of problem, which hasn't been to often, customer service was terrific at making it right. If I email them with a question, I get a response usually by the next day. I plan on ordering from this company a lot in the future.

Melanie Thompson

Aug 17, 2016

I love my lavender candle!! I love my bath bombs!! In fact, everything I've ordered I love!!! Great products, the bath bombs make my skin smell great and feel awesome, and the candles smell great throughout my home. I have ordered from them several times and have never had any problems. Still waiting for a ring valued higher than $25, but the jewelry is just an added bonus!! LOVE the products!

Janet LaFrance

Aug 17, 2016

These candles are amazingly fragrant. My favorites are Fresh Cut Roses and Spiced Apple. I like most of the rings found in the candles, which is only an added bonus. The candles fragrance and longevity are a value all by themselves, but finding a gift inside is a pleasant surprise even if the ring value isn't much. I have used these as gifts, and each recipient feels the same way I do. I love Fragrant Jewels Candles!!!

Gina Crivello

May 7, 2016

My first time reviewing any product ever but I wanted to share my experience. Shipping on my first purchase was estimated to take about two weeks. On the last day of those two weeks, still no candle, so I called and they told me my candle should arrive to my house the next day and it did. I accidentally signed up for the membership during my first purchase so I have received 3 candles in the past three months. Although they smell and burn nice, I have NEVER had such a problem with candles leaving so much soot staining on the walls and started even noticing soot in my nose! I understand this can happen with scented candles but it seems very excessive with this particular brand. I have trimmed the wicks to suggested length and still noticed my walls getting darker and darker. Great idea and exciting in the beginning but beware of the soot. Ruined my freshly painted walls within 3 months. I have stopped my membership and threw away any remains of the candles. (They also make you jump through hoops to cancel a membership.)

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Questions & Answers

Does The Fragrant Jewels Factory in Los Angeles have a factory store that is open to the public

Katrina Collins | Aug 29, 2020
Tracey Nichols | Aug 29, 2020

No! But I LOVE their bath bombs and candles! The rings that come with them are beautiful, too. They smell good! Actually, they do! Sorry about that.

I ordered an item that caused a serious skin reaction. How do I contact the company about this? There's no contact option on the site

Bethany Williams | Aug 29, 2020
Tracey Nichols | Aug 29, 2020

You can go to their website and get ahold of them that way. Let them know what happened. They will either reimburse you or send you something different .. maybe a candle???

Hi my name is Debbie and I had a package that was delivered to an old address that should have come to my new one does anybody know how I do the change of address please I've looked on the website I tried to figure it out. Thanks Debbie

Debbie Christian | Aug 30, 2019
Debbie Christian | Aug 30, 2019

Tracy thank you very much for your help I appreciate it and that's exactly what I'm going to do I so appreciate it thank you again. Debbie

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Is this an actual retail store where I can purchase their items in person?

Nicole Achille | Aug 30, 2019
David De Stevens | Aug 30, 2019

Fragrant Jewels currently only sells product online via our website, www.fragrantjewels.com.

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