Napa Valley Hot Tubs

Cleo Pahlmeyer

Napa Valley Hot Tubs provided an exceptional and streamlined experience. Sean Breen sourced and installed exactly the hot tub we wanted and provided excellent service. Highly recommend!

Sam Lambert

Fantastic experience with the Napa Valley Hot Tubs team. I spoke to them on a Tuesday and by Saturday I had a fully installed hot tub. They arranged the electrician and handled everything. I would recommend them to anyone.

cat t

I had Steve come out to our home in Fairfield on Aug 14 to look into a leak in our hot tub. He told us that he needed to order a part in order to fix the issue and would get back to us the next day. After a week and half, still no word so I called and spoke to another rep who tried to make contact with Steve to no avail but said that he would have Steve call me back. Aug 30 I called them once again and spoke to Lois and asked to check the status of the part, etc; that she would pass the message along to Steve. By Sept 1st, I had had enough of the run around and decided to try another local company.

kearin stroud

I have had the pleasure of working with Lois and Steve twice now. Each for separate issues on my tiger hot tub. As far as service I will use no one else. Their customer service is outstanding and so is there service. The first time it was such a minor issue I'm embarrassed to give details but let's say Steve found it in minutes. To top it off they squeeze me into their busy schedule. You see I was suffer from the effects of chemo and the tub was my life saver. Last week, my jets quit working and one call to Lois and bless her heart Steve would come as soon as he could....that day after a full 10 hours in this heat. He found the problem, tore the tub down but....left the tub so I could at least soak while he repaired the pump. Yesterday Steve had everything ready and as I have gone back to work not til after 5. He came and worked til almost 8:30. What service and it is so very appreciated and also very easy on my pocket book. I will use no others!!!