St. Mary Medical Center Emergency Services

Kaitlyn Ogle

DO NOT come here if you are pregnant. I went to the ER today for being light headed, shortness of breath, rapid heart rate, and weakness. I am 33 weeks pregnant and was worried for possible preeclampsia. I first went to a great urgent care from Heritage medical group and they sent me to the ER right away for possible preeclampsia and needed to get tested for protein in urine and they werent able to do that there unfortunately but we're very informative. When I went to the ER I had told them about my symptoms, what urgent care told me, and informed them about my high blood pressure at my previous OB appointment. When I was finally able to talk to the ER provider she had an attitude about whether I was there for high blood pressure or shortness of breath and was down playing my symptoms as nothing. She was previously complaining in front of other sick patients of what a true ER patient should look like and how if your not screaming your dying then you could have gone to urgent care. This doctor, even after telling her my symptoms and about my last OB appointment all she put down for me was a COVID test, an x-ray, and blood test. She did not order me no urine test, she did not have anybody check my baby's heart beat, she did not even request for an OB to come see me. I had to go upon myself to request that I see an OB. They refused to let me get a urine test when I asked the front desk for one. I also asked when I was going to be able to see an OB and they told me I had to be cleared by the ER before I can even see the OB doctor. A COVID test alone by the way would take hours according to the nurse. I would need to wait hours before my baby would even be checked and I wasn't getting any of the tests I actually needed. Instead I got an x-ray and a breathing treatment.... Never come here if your really worried about your baby they will waste your time and God forbid they get a baby that needs urgent attention and the mother has to wait hours to even get checked or get checked after it's too late. Maybe they should try hiring good doctors that want to help people and pay attention to your care and aren't so lazy and miserable.

Stephanie Rowley

You should be terrified if you end up at this ER. BEST thing I did was leave AMA. My care was horrible, they let me scream in pain, I was completely neglected and disregarded. Then spoken down to. This experience was absolutely traumatic and didn’t need to be. They referred to MY HUSBAND as “the baby daddy”. This place is absolutely Awful.

Lauren Gurzenda

Entire place is a joke only two helpful nurses in the entire ER apparently. This doctor good luck because your concerns go right out the window. He must be too busy paying attention to his other nurses watching tik tok videos in the middle of bringing people back to be triaged. Then if you question him or ask he makes sure to tell he's the doctor not you. I will be following up with the board first thing in the morning. Sat there 6 hours to be told be nothing for my child. Got discharge paperwork before he even finished seeing my children.

Maria Garcia

Register at the ER and it was busy but Everyone was very friendly. Then got sent to the main hospital lobby where there where no seats so we sat in the other side. There where no signs about surgery wait area only registration. The receptionist came to move us out of the surgery waiting area when there where only 2 other people seated there with plenty of seats. She said we could not wait there. I went to rest in the area that said registration seating due to no available seats in the lobby. Keep in mind all seats where available and she followed us to move us out again. Very rude my daughter is having concussion symptoms there are no seats available and now you have a rude lady that is worried about keeping all these empty seats secured instead of patient care.