Address: 6500 N Illinois St, Fairview Heights, IL 62208, USA
Phone: +16186289746
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
Jason Y
This location has been good to us. Always had good experience with food and service.
Punky Pumpkin
Great food and above and beyond great service. Came in and the host mentioned they only had one waitress at the moment so service may be a bit slow. Honestly it was some of the quickest service we've recieved in a long time at a sit in restaurant. The whole staff pulled together to help the waitress with tables and everything flowed as if they were fully staffed. Will definitely be stopping back in the next time we're up that way.
Kimm Lane-Randolph
These days customer service is minimal at that, but I must say that was not the case at Red Robbins. First, I must say I am a person who eats out often and recognize great customer service. We had a large group and with that alone can be difficult if not trained well. However, the manager as well as the waitresses did a phenomenal job with getting our order in a timely fashion, consistent refills, plenty of necessities like napkins and sauces, as well as smiles on their faces, and the food was good. I enjoyed the visit. FYI..I am a Christian and I treat people with love and kindness and it very well may have been reciprocated. My point is this. People, yes when we patronize places we expect to be treated/served a certain way, but we must remember someone could really be going through something like cancer, loss of a child, things that you would never, ever imagined. My point is treat people the way you want to be treated regardless of their "job" or "disposition. The most important commandment is to love God with all of your heart...and your neighbor... Have a blessed day!
JJ Hotbox Survives
It was a very nice place to eat. Great burgers very fast service. Will be going back.
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16 for the appetizer and 21 as a side
50 capacity
Yes they offer a free birthday meal the month of your birthday if you are signed up for the Red Robin rewards card.
Our service has gone downhill each visit over the years. This last visit sealed the deal- We are NEVER, EVER going back. A business knows their busy times and should plan accordingly. Staff should always be friendly because that's what they're being paid for-especially when the customer is being friendly to them. This restaurant is full of empty promises with these bottomless fries too. I cannot believe how long we waited for a second round of fries that we ordered after the first round had 6 or 7 fries on a few plates during round one, and were cold. Order was wrong. We were getting up to leave when they were correcting our order. Over 2 hours of our day!
Because they want people to focus on family rather than facebook.
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