Steak 'n Shake

Matthew Shupe (hambone#2)

Got a burger, fries and a chocolate milkshake from here and honestly only enjoyed the milkshake which for $5 you'd hope it would be at least decent. The big issue was the mess in the restaurant as well as the huge wait for different items. Wife didnt get their milkshake until she ate everything else so we ended up getting it to go unfortunately.

steven dorf

It's wonder they are still in business. Have to place your own order at a kiosk, and they immediately ask you for a tip. I did tip but I shouldn't have as service was horrible. In fact, there is virtually no service. We ordered 2 double cheeseburgers, and cheese fries. That fact is plainly printed on our receipt. I noticed there was a large block of cheese by the employee loafing around the grill. There were only 10 other people inside, all waiting for food. Our order came after a 40 minute wait. When I received our food, no cheese on the cheeseburgers and no cheese on the cheese fries. When this was pointed out to an employee, they just shrugged and have a smirk. Also the wall where I was sitting had a constant run of ants up and down. If I had not been forced to pay immediately, I would have walked out. If health inspectors don't shut it down, I can't imagine they will last much longer.

Jenny Aune

Showed up at 2pm. Shake machine was out of order and after ordering found out people had been waiting over an hour for food. I realize there are only two people working but if it’s that backed up it would be nice to know before ordering. Tables were dirty. Bathroom was out of paper towel. Not a great experience for our first time at Steak and Shake. Would not recommend.

Brent Reeves

I really don't want to post this review because I have been a fan of Steak and Shake most of my life and this location has been a great spot for friends, family and students over the years. However, my last visit was horrible. They aren't open for inside dinning since the beginning of the pandemic. Drive through only!!! They only operate 5 pm to 8:30-ish. I happened to be driving by and they were surprisingly open for drive thru service. There were only two cars in front of me but they had me pull forward after I paid even though they weren't that busy. I waited and waited and waited. They served FIVE cars after me!!! After 25 minutes of waiting, I had to get out of my car and bang on the front window for someone to acknowledge me since the doors were locked. One of the cooks finally came over and I told him I was waiting for 25 minutes! His response was, "I wondered why you were sitting there!" That tells me, they knew I was sitting there and no one came to check on me. Finally, they gave me my order but the burger had cheese and I specifically asked for no cheese since I am lactose intolerant! Sad that such a previously great restaurant is going down like this!😭