Steak 'n Shake

AlfieCoco Jam

They now have stations where you can self serve to order your food on screens, then wait to be called when your food is ready. One of our orders came out wrong, but the manager was quick to fix the problem. All in all happy with our visit. Took out one star coz the toilet is not so clean and smelled unpleasant.

Doug Rutledge

BEWARE! This was a pickup for an app order. We went to the drive thru. They told us to go to spot 1. We did. 15 minutes later we called and they said we have to go through the drive thru after they told us to go to spot 1. We got back in line and 35 minutes later we got our food. Cold of course. It took 50 minutes total to get an online order that they said was ready. They still messed up our drinks and didn't give us all our fries. This is my first 1 star review given. Never again will I go to this place. Not even for a glass of free water if I was dehydrated on a 100 degree day. If I could give a lower rating I would.

Brad

Ordered food , got home chillimac didn't have extra sauce. Call the general manager spoke to her since she was only willing to replace the chili mac even though the rest of my food was cold and I couldn't eat it all together I took all the food back to the drive up window told my one of my money back that I was just satisfied and they wouldn't give me my money back but they kept my food they owe me $24 I hear a lawsuit brewing. This just happened about a half an hour ago March 14th 2022 at around 7:30 p.m.

jazzed up jade

We ordered three chicken strip meals. First our order was prepared incorrectly, making us have to go through the long drive through line twice (dining room is closed). Then when we got home three of the chicken strips were still raw in the middle, therefore inedible. I am disappointed. I’m still giving two starts because at least the fries were okay. I wouldn’t recommend anyone order the chicken strips from this location.