Dunkin'

Category: Coffee shop in Morris, Illinois

Address: 197 US-6, Morris, IL 60450, USA

Phone: +18159410089

Opening hours

Sunday: 4AM–10PM

Monday: 4AM–10PM

Tuesday: 4AM–10PM

Wednesday: 4AM–10PM

Thursday: 4AM–10PM

Friday: 4AM–10PM

Saturday: 4AM–10PM

Reviews

Rylee C.

Jul 30, 2022

I have just had the worst experience at the morris Dunkin’ Donuts drive thru. All I wanted was 3 coffees and 3 bagels when we asked if they could make something off menu one of the workers on shift, amber, had yelled no through the store and was speaking with a nasty attitude the whole time, the manager on shift, Jeremy, stood there the whole time clueless and defended her actions when I had called to speak about the situation.

Kevin Parker

Jul 26, 2022

The breakfast sandwiches are OK. They seem to be hit or miss for me. The coffee is also pretty hit or miss. Tons of sugar always resting at the bottom so I usually go for liquid sugar instead.

Laurie Zuniga

May 16, 2022

I always get the mocha latte with almond milk. I have sensitivities to real milk and had stomach aches often, so I decided to go in and order so I could ensure I got almond milk. I saw the lady put whole milk in my cup and thankfully she realized, but then just dumped it out and left all the milk residue behind and reused the cup. With the customer service in this place, I didn’t even bother to tell her anything because you could tell she did not care at all. Most of them clearly hate being there. It’s a little obvious now though that I’ve probably been getting whole milk whenever someone is lazy and either doesn’t look or just doesn’t care. On top of this, my boyfriend gets tea frequently there and has received bitter iced coffee instead. So many dollars down the toilet. Don’t think they care about your milk substitutions here because they 100% don’t. I go to Starbucks now. They are so much nicer and actually put some effort into their jobs.

Kathy Lambros

May 14, 2022

This is my favorite place, however the experience this morning was not up to standards. The person at the window could not put her phone down. Everyone else was working very hard, she even handed me my coffee while texting. Not acceptable.

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Questions & Answers

Do you think that treating a customer unwelcoming & rushing them is kind & worthy of a five star review?

Shari | Aug 5, 2020
Jeremiah Vignali | Aug 6, 2020

Absolutely not. If everything else is perfect I would give no higher than a 3 star review if customer service was poor.

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Do you guys deliver??? We want to order donuts but can’t drive there to go get them???

Kayla Connelly | Aug 6, 2019
Ken Alvers | Aug 7, 2019

Do yourself a favor, call your local Bakery, there much better and might deliver.

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