Address: 197 US-6, Morris, IL 60450, USA
Phone: +18159410089
Sunday: 4AM–10PM
Monday: 4AM–10PM
Tuesday: 4AM–10PM
Wednesday: 4AM–10PM
Thursday: 4AM–10PM
Friday: 4AM–10PM
Saturday: 4AM–10PM
Rylee C.
I have just had the worst experience at the morris Dunkin’ Donuts drive thru. All I wanted was 3 coffees and 3 bagels when we asked if they could make something off menu one of the workers on shift, amber, had yelled no through the store and was speaking with a nasty attitude the whole time, the manager on shift, Jeremy, stood there the whole time clueless and defended her actions when I had called to speak about the situation.
Kevin Parker
The breakfast sandwiches are OK. They seem to be hit or miss for me. The coffee is also pretty hit or miss. Tons of sugar always resting at the bottom so I usually go for liquid sugar instead.
Laurie Zuniga
I always get the mocha latte with almond milk. I have sensitivities to real milk and had stomach aches often, so I decided to go in and order so I could ensure I got almond milk. I saw the lady put whole milk in my cup and thankfully she realized, but then just dumped it out and left all the milk residue behind and reused the cup. With the customer service in this place, I didn’t even bother to tell her anything because you could tell she did not care at all. Most of them clearly hate being there. It’s a little obvious now though that I’ve probably been getting whole milk whenever someone is lazy and either doesn’t look or just doesn’t care. On top of this, my boyfriend gets tea frequently there and has received bitter iced coffee instead. So many dollars down the toilet. Don’t think they care about your milk substitutions here because they 100% don’t. I go to Starbucks now. They are so much nicer and actually put some effort into their jobs.
Kathy Lambros
This is my favorite place, however the experience this morning was not up to standards. The person at the window could not put her phone down. Everyone else was working very hard, she even handed me my coffee while texting. Not acceptable.
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Absolutely not. If everything else is perfect I would give no higher than a 3 star review if customer service was poor.
Do yourself a favor, call your local Bakery, there much better and might deliver.
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