Northeast. Community Clinic

Patricia Noval

If i can only give zero star i would happily do that, everytime im going to make an appointment to the pedia department most of the front desk are VERY rude even on the phone, they are extremely rude.. worst customer service ever!!! I dont know why theyre still in there despite of all the bad reviews… they will give you an attitude and provoke you if youre gonna argue with them youre the mean one… they even argue with you on the phone, so disrespectful…

Lydia Lewis

I’ve been bringing my daughter for a while to this location and this receptionist on the 3rd floor is extremely rude, every time I go. She doesn’t greet the patients she just speaks very abruptly and rudely with an attitude. When your child is sick this is the last thing you want to encounter. I was there today at 3:15pm and as soon as we walked up to her she said patients name (VERY RUDELY). No hello, no how are you nothing!!! I asked her why she’s always so rude and she started to yell at me her name was J****a. I told her that she’s rude every time we come and she’s at the front desk. I asked for someone else to help us and for a manager. She said to me that the manager was unavailable wasn’t answering and then I asked for her supervisor. She said that the supervisor wasn’t available. I asked the other young lady (Mi*****e) who was sitting next to her (J****a)if she could check my daughter in and she told me that I had to get in line( there was no Line)and she said that she was helping someone although there was no one at her counter. The woman she was helping when we arrived had already sat down in the waiting area. To be yelled at by someone in any environment is 100% acceptable, but to be yelled at by the receptionist at your doctors appointment is worse. People are sick or have other issues when visiting the doctor and compassion and empathy are expected at the least. This girl was COMPLETELY RUDE AND NOT AT ALL PHASED BY the fact that I wanted a manager. I never did get to speak with a manager or supervisor. I was told by M*****e that they would give me a call. Still NO CALL FROM THE MGR OR SUPERVISOR. Horrible experience. This was the last straw and I WILL BE starting a new health insurance plan for myself and my family so that I don’t have to deal with this awful service again!!! Very disappointing!!

lalo ayala

My sister, has been coming here for a long time, hates the service and how rude the receptionists are, she puts up with it because she loves the way the physician assistant works, nurses and office manager are very rude, my sister is a nurse, she works in a prestigious hospital and the truth is she doesn't understand how patients can be treated with such disrespect, She said if they continue to treat patients with disrespect and no care she will be filing a complaint with the medical board and against the medical director and obtain patient signatures. If I could rate it 0 stars I would. BTW my review is simply because I was going to be a potential new patient and was received on the phone very rude. FRONT DESK HAS TO TREAT EVERYONE WITH RESPECT THEY NEVER KNOW WHOS COMING THROUGH THE DOOR AND WHAT THERE POWERS CAN BE

Danny Camarena

One of the worst clinics I've had the unlucky experience of having to use. Believe what the other reviews say.. Dirty facilities, unfriendly front desk staff and subpar care. I had to come back multiple visits to get a test for an infection that my doctor seemed 100% uninterested in treating. He was very confrontational as it seemed like I was an inconvenience to him. Low and behold the test came back positive, again after multiple visits of me saying the same thing. Avoid Dr. Karlon and this clinic at all costs. I've been lucky to get better insurance now and the difference in care is astonishing..