Prince Hookah Lounge

Jackie Johnson

Great vibe, super chill atmosphere. Went here for a girls night out. Some new to the hookah lounge experience. Great customer service, there was a guy name Cody that was super nice and answered all our newbys questions. Will definitely go here again. Highly recommend. Reasonable prices as well.

Caitlyn Starr

Prince Hookah Lounge is such a fun place to go to! They had amazing flavors, good snack, and the staff was extremely polite and welcoming. I would 100% recommend and I will be coming back. My new favorite place! The waitress was so sweet!

Cody Bocskovits

This place has the best hookah in Chicago. The customer service is something that Prince takes pride in now. It got a bad rap from the past employees but now they have a very friendly staff and the best hookah mixologists. The prices are reasonable but paying 28 to 38 for one of princes premium hookahs is well worth it.

Malav Shah

Me and my friend came on Saturday evening excited about a good time. We ordered one premium hookah, everything was good for about the first 20 minutes to a half-hour. After the first set of coals started to die, I asked the lady if we can get more coals, she went back and then 15 minutes passed so then I asked the other guy about coals he said yes, then after another 10 minutes I asked again they said they will bring it, and then the fourth time I went and asked again they said that they forgot. The coals came after another 5-10 minutes and when those were put on it was all bunt. I was beyond dissatisfied with the service we got. We wanted water and tea and no one bothered to even come by to check up on us to see if we were okay the whole time. I felt like we were ignored and treated differently than other customers. My other friend ordered a premium hookah with an orange head and he was also ignored and no one went by to check on them, the hookah was not hitting at all and the guy fixed it for a minute and walked away. There is no service at all I feel like it was self-service. On top of all that, it was beyond cold in there, I felt like it was an icebox and I needed to wear my jacket and gloves the whole time. I have been to almost every hookah lounge in the state of IL and I will say this was the worst experience I have ever had in my life. Service was top-tier bad!! I paid for premium hookah which was a waste of money because I did not even get good service and I was so upset. I paid to just sit there and not smoke any hookah. I would give this a lower rating if that was possible. As a customer, I am very disappointed.