Monterey Station Apartments

Ryan Chen

Management during covid wasn't handled properly. Paying full rent price with a year of closed amenities. I loved there for 3 years as rent was cheap. The place was ok before Management changed, there was a dog park community that existed. Although it did disband due to the living conditions. It is close to downtown pomona which could be nice, but are very abundant with the homeless. This trickles into the community. Theres a homeless tent city that live behind the church on monterey ave. Because it is not gated, the homeless love roaming around breaking into cars and dumpster diving. Security has changed overall more than 5 times. My biggest disappointment was when we moved out we had an overall balance of 0. We waited for management to do a walk through to make sure the place was good but they said we were ok and we left. Only to be met 3 months later with a balance for next months rent, utility charges backing to 2 months, and additional fees for usage. I called, and met someone who said they would get back to me and handle the situation. Somehow, it never happened and i was left to call and go around into a circle with, "pay now" options.

joseph joffee

Very bad management. We lived there for about a year and we asked for so many services which they did not attend to even though we ALWAYS paid our rent on time. After we left, they charged us more money over the deposit for damages we didn’t even do, in fact those damages were there before we had even moved in. I do not recommend this apartment for you but if you do, take lots of pictures before you move in and after you move out so they don’t try and trick you like they did with us.

Daisy C

I’m honestly extremely satisfied with Monterey station apartments. Not only are the apartments really pretty but I have felt comfortable and safe while living here. Moving to a new city was scary for me but the people at the leasing office definitely made it easier for me. I would especially like to thank Rocio the leasing manager. She is great at her job and she is super efficient. She takes her time to respond to all of my emails and concerns that I have. I couldn’t ask for better service! If you are worried about how your experience will go here just take my advice and take the leap. I also really like the gym!

Alicia Kain

This review is about the maintenance staff: maintenance has always been able to respond promptly to any service requests we have. Even when it can’t be done right away, we have gotten notified quickly that maintenance is waiting on a part. Most recently, some kitchen bulbs burnt out and with the tall ceilings we couldn’t do it alone. Bryon was quick to respond to our request that he was waiting on a shipment of bulbs and as soon as they came he was able to replace them for us!