Address: 1837 Douglas Rd Unit D, Montgomery, IL 60538, USA
Phone: +16308974747
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
Cheryl Bell
Very, very, VERY DISAPPOINTED! My brother called this order in for curbside pickup while I was out, so, that I can pick it up. I pulled in and called my brother to see if it was ready, and to let them know I was in front. He said it was ready and they should be out with our food. Over ten minutes passed and no one came out of the store to the car. I walked in just to see 2 employees sitting in the doorway to the back on their phones. One jumped up as I walk in, but the other continued to sit while on her phone. She went behind the counter, welcomed me, and asked how she could help. I explained that my brother called to let them know we were there, and that we had been sitting outside looking through the window this whole time. The other employee then made herself busy. No apology or anything from the staff. She just asked the name of the order. Still no, "I'm sorry,"... or nothing. We ordered 3 pizzas and 1, of the 3, wasn't even cut. Why am I going into the store when we requested curbside? Why are your phones in your hand while you sit instead of paying attention to customers? Why is my other pizza not cut? Unsatisfactory! And then when we pull off, they both return to their seats.🤔
Lowlander 13
A large stuffed crust pizza is $31 delivered now?! So long Pizza Hut! Wasnt this much a few months ago.
Ashley Brewer
Well the bread is never cut. The pizza is not cut all the way through. It was cold because no heat bags and the delivery person had four people in his car and two people who delivered to our home. The red sauce looked and tasted like water this time too. All around this experience was not good.
Jedediah Speer
"Restaurant" was FILTHY and I felt gross just walking in the door. Everything seemed to be coated in a layer of grease and grime. Floors were sticky. Door handles were absolutely disgusting. The employee was really wonderful (an African American woman, if that helps... sorry, I did not catch her name) and I had zero complaints about the service level there. However, the pizza was undercooked and somehow burnt at the same time. The dough was soggy in the middle and the crust was, as my four year old called it, extra toasty. The Mushrooms were super dehydrated and the cheese pizza (that we had to pay extra for just cheese) was anemic, at best. The wings had almost no sauce on them. Overall it was a terrible product. I keep going back thinking that it will be better but somehow even my lowered expectations are never met. I used to love Pizza Hut, and I have a lot of fond memories from childhood, but the reality is extremely disappointing.
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