Ferrellgas

Susan Yates

We have been on automatic refill for years but ran out of propane at 5 in the evening. Was cooking when I noticed things were taking way to long to get done and tried to turn up flame but it wouldn’t work. So since we were on automatic fill I assumed there was something wrong with the stove. Later in the evening started to smell gas. Assuming it was the stove since it had been on a long time without flame opened windows to air out. It’s the middle of winter and single digets outside so cold. The next morning when it was 55 in the house then knew we were out of propane. Long story short called at 8 and it’s now 5 and still have no heat. We feel they should have made a special trip here in the morning to get us up and running. Instead man on phone told my husband delivering driver was on his route and when he got out this way he would come. This would have to happen when it’s strong winds and and so freezing out. The customer service girls were very nice and the man who came to fill the tank was Also very nice.

debbie ehle

If I could give zero Stars I would worst place ever don't do business with them

Wendy

Called before driving 25 miles to their location. I asked about having a 20lb tank filled and how much it would cost. I was told a price and a closing time of 5pm. I show up at 4:45 and I was told there is no one available to fill the tank because those employees leave at 4:30pm. Why not tell the customer on the phone this detail? I wasted a trip home to get a tank and drive it all the way to their location for nothing. In the mean time the office employees are closing the office 15 minutes early and leaving. Terrible customer service!

Nz Wizz

Quick walk in service and good price.