uBreakiFix

Mark

Work was as expected. I had the insurance so just had to pay the deductible. Screen replacement took about 4 hours. Was super easy to set up an appointment. People were helpful at the desk. Last time I used the mobile repair and they fixed my phone in the driveway in last that 30 minutes and I had my phone back. I would probably choose to have them come to the house again. I would probably use the home service again next time it's just more convenient and same price.

Caitlin O'Brien

The person at the desk was so kind and positive. He quickly fixed my phone! I recommend this location for a quick fix and friendly service :)

Edwin Jimenez

Had issues charging my phone. Allison was very polite and worked magic. She fixed my charge port and now I can charge my phone again. She was so patient and just great over all. Will be recommending to friends. Allison again was fabulous.

Gabi Graf

They should call this store you break it, I break it even more. I DO NOT recommend bringing your electronics to UBREAKIFIX. Due to an incident at work, the glass corner of my iMac was shattered so we brought it to the Algonquin location for a screen replacement. After first pickup, the screen installation appeared to have no issues but fan was very loud and overworking itself. I bring it back, they tell me that maybe it needs more thermal paste because they don't touch the inside when doing a screen replacement (I knew this was wrong because this computer is only 1yr old). I get a call for the second pickup and I am told that it did not need thermal paste and that the technician had failed to connect the fan sensor properly. My boss picked it up on a Sunday and when I walked into the office Monday morning, the screen was hanging off only attached by some wires. They did not put additional adhesive after pulling the screen off to check the fan. Because of this, I had to be as careful as I could to put the screen back onto the computer until the store opened and this ended up cracking that same corner. I brought it back for a third time to be worked on and finally had more adhesive added so the screen wouldn't fall off. Because they did not directly crack the corner, they of course quoted me for an additional $300 or so (on top of the $525 I payed for the screen replacement) to fix the corner that cracked due to their carelessness. In the end, the corner of my screen is still cracked, I have glue residue on the computer where it shouldn't be, additional marks on the aluminum under the screen from having to remove the screen 2 times in addition to wasting my time, money, and energy. Due to their policies and warranties, none of this will get me any sort of refund. Customer service was no help and so far for the 2 chargebacks I did, the CC company sided with UBREAKIFIX. I would have been better off keeping the original damage before bringing the computer there. Do more research and bring your electronics elsewhere to get the job done right the first time.