Address: 1316 1st Ave NE, Cedar Rapids, IA 52402, USA
Phone: +13193666020
Sunday: 6:30AM–11PM
Monday: 6:30AM–11PM
Tuesday: 6:30AM–11PM
Wednesday: 6:30AM–11PM
Thursday: 6:30AM–11PM
Friday: 6:30AM–11PM
Saturday: 6:30AM–11PM
Kathy Hampson
Two Saturdays we sat in the drivethru 20 to 30 minutes. What we witnessed was the staff would take an order wait for that car to receive their food before taking the next order. Last Saturday they didn't have any frostys, last night only chocolate. So out of 2 Wendy's we went to waiting 20 to 30 minutes at each one for a frosty we finally got one last night. Why the staff is not taking your order when you pull up to the speaker is a good question. Not that they didn't have staff as they were clearly walking around. One outside smoking another on their phone. So between the two Wendy's I lost at least an hour of my life.
Nate Dolan
I ordered a large spicy chicken sandwich combo. I had to repeat myself twice, which is no big deal I want the correct order. I get home and open my bag up to a burger and not a spicy chicken sandwich. I repeated the entire order twice and they still get it completely wrong. I called them and they are making it right so they have good customer service at least.
Cary Adams
Our order was absolutely perfect! Thanks to the very friendly young lady at the driver through, such a beautiful sole! We will visit again on our next trip to Cedar Rapids!
Jayd Soule
Did an Uber Eats order and of course they messed up my sandwich!!!!! Very irritated!! Burger was suppose to be plain not have everything on it. Also the sandwich looked very sloppy when I opened the wrapper. Fries weren’t the greatest but they are okay. Frosty looks like a small not a large. Nuggets were okay. Could’ve been better. But read the tickets or the screens that the orders pop up on!!! Not that hard to read!
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They put all the good staff on during the day and have the worst night staff I have ever seen. I usually end up getting to the window about 10 to 15 minutes at least and usually they are goofing around with rap music up and usually end up asking me which one is my order. This used to be the best wendys in town until management let the staff do what they want.
Lousy services, floors dirty, people act like zombies. They're ruining the place.
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