Villages at Cupertino Apartment Homes

Ayushi Srivastava

Here we go, a 1 star rating and it is based on the in-person tour experience. When I was present in the touring office, a lady called 'Nanita' was talking extremely rudely with a current tenant. She was shouting on the tenant and he seemed very intimidated. Thats a straight out red flag. Then she told him anyone, friends or family if they stay for a day longer than 2 weeks, has to be put on the rental lease and since they are a family of four, and it's a 2 bedroom that is not possible. My tour guide ADMITTED that they cut painting fee($350+) on move-out even if one has lived for 1 year. If this is not a red flag I don't know what is. Not to stop at this, this lady called Nanita, called me up today morning and was rude to me on the phone about na apartment which they rented out but had themselves reached out to me yesterday to apply to. Disorganised and rude management, and I think the culprit here is Nanita.

Mukesh Bafna

It's been pleasant. My kids have adjusted well specifically younger one with many kids of same age. No issue so far. It's been good 1st month to start with. I was looking exactly this kind of home space :)

Vijay Kumar Rajput

I wish I wouldn't have signed the lease. These apartments look good from the outside only. I moved Sep-2020. Since then every other week I am raising the request to fix so many things. Maintenance - Room door fall/Windows net/Water runs continuously in bathroom toilets/Toilet was wobbly they fixed 2-3 times/Patio net lock was missing/ Kitchen light cover was broken. Security- Forget about security. Someone cut my motorcycle coolant pipe to damage the engine./Lots of scratches on the car trunk too. Now I am stuck here because of the 12-month lease term. Updated 02/22 The washer and dryer are broken and no one is here to listen. You will have to do laundry in other places. If you go to the manager's place to complain then get ready to meet super rude people and don't know why there is too much frustration. Without listening to you they will build the theory and talk rudely.

Jamie Eunbit Cho

Updated 7/1/2020 Regional manager has reached out to me and resolved the issue very quickly. Her approach was very sincere and apologetic, I was happy with that. Although the leasing office needs to improve on their communication, their upper management works efficiently. -------------- AVOID THIS PLACE AT ALL COST. You might hear from a collection agency many years later after moving out. I lived here for 6 months, they took my entire deposit and failed to notify me that I additionally owe (for living 6months, I know right? Who charges for carpet/painting etc other than normal wear and tear? —another red flag). 21 days after moving out, I even checked in with them to follow up but they never got back to me with an answer. And 3 YRS LATER, I HEAR FROM A COLLECTION AGENCY that I owe money! They never talked to me about this in past 3 yrs, although I reached out to them multiple times. Know your rights, according to CA tenant law, if you don’t hear about security deposit from a landlord within 21 days after you move out, they need to pay you 2x of your deposit. But, instead in villages at cupertino, they turn you into a collection agency with the debt you never heard of or owe. I’ll update the review as things move forward.