Mission Community Hospital

Jesus Gaspar

I wish there were ratings differentiating the departments. This rating is due to the staff at the entrance to the hospital as well as the way the Medical Records department is just not helpful. The staff in the ER, ICU and most hospital staff are genuinely amazing, caring people but when I needed help in getting my results given to me so I could take these to a specialist, I had to jump through hips to be able to get to the right department. I was told my results would be ready to be picked up but when I showed up to do so the staff told me I needed to call the same department to tell them to bring my records to the front desk. The same department that os only open on Tuesdays and Thursdays (this is Monday). I asked the security guard, who was trying to be helpful and he grabbed a man who had a "STAFF" badge. Rafael Stein was not only not helpful, he was rude as he was telling me that u needed to make a phone call to speak with the woman at the front desk who was too busy to speak with me (she was talking with another employee) and when I asked him for help he was not only not helpful to me but he was very sarcastic in his tone to myself as well as an elderly woman that he led out of the hospital. What made things worse is that he poked his head or and sarcastically asked if I had his name down so that I could file a complaint. I tried to ask him why he was behaving this way and to try to say that this was probably not his fault but rather just policy that he was following but again he just poked at me with another sarcastic remark and said he was too busy to listen to me and went inside of the hospital. I think this is horrible behavior from someone representing a place that is supposed to be providing comfort and help to people. I understand the pandemic has caused us to change the way we normally go about our work but the sarcasm and rude behavior coming from Rafael Stein (he told me to remember his name so that I could complain so here you go, sir) was just too much today. I normally let behavior like this go because people have bad days but I hope that he and his family don't have a need as that elderly lady and I did today and have people treat him like this. Shameful behavior Mr Stein. I hope someone speaks with you about your rude treatment of your guests.

William Bradt

My wife ended up at Mission Community quite by accident. We are from Valencia and had actually not even heard of Mission Community before. The staff was wonderful, and Dr. Attarchi was very approachable and helpful, always explaining what was going on with her. He admitted my wife, got her fixed up, and worked to get her to a very good sub-acute facility when she was ready to transition. We had a very good experience with Mission Community.

Julie Morales

My father is still there, but will be leaving tomorrow. The nurse said they had a lot of call-out calls (Mothers Day) and left them to 1 nurse for the whole floor! The staff clearly dont know the visiting hours or protocol (one said 7am to 5pm, hospital operator said 11am to 6pm), or know the visiting protocol (one said one visitor at a time but multiple people can come, operator said 2 visitors per patient for the whole day, nurse said its 1 visitor per patient for the whole day). My father has not been getting the care he needs! I already have a bone to pick with LAFC for taking him there when they said they were taking him to Kaiser. I work at a County Hospital and know the Covid struggles but this is clearly unacceptable! You get one star but Brittany, RN in ER deserves 10 stars! She was the absolute best and so beyond helpful! You have staff like her that deserve the appreciation! Administration will be hearing from me!

Bryan Alvarado

Horrible Hospital, my mom would be taken there by the ambulance and would always come back home in a worse condition that when she left. They would always seem to neglect her, and the fact that this woman would go to different hospitals and never complain yet only complain about this one says a lot. Should could go in for something that every other Hospital treats in a week and yet when she would go here, would take them a month and that's if we aren't trying to take her out of the hospital. Instead of treating her they'd always have her sedated the entire time she was there.She unfortunately passed in their care and I know had she gone to a different hospital instead she would have had a higher chance of living, maybe disabled but living.If you can avoid this hospital like the plague. It's not worth the convenience if your loved one isn't necessarily being taken care of in this hospital.