Aurora Urgent Care

Ben

I went to the ER here, I checked in at 945 and it was supposedly an “20-45” minute wait. I waited until 1115 before I got annoyed and left. Apperently there were “other emergencies” as 15 other people got treated before me. Went to a different one and come to find out I tore my MCL. DO NOT WASTE YOUR TIME HERE.

Clint Jensen

They were fast and nice. But actual knowledge and ability to help with my problem they were useless. Gave me an anti histamine for the insanely itchy rash I had and spent the whole time trying to talk to me about depression and how to get over that instead of actually helping me to treat the rash which is why I came there. Full body head to toe itching. Cant sleep, can't work, can't do anything. I've read other people's experience with this rash and they were given many different things to help. They basically gave me benadryl and told me to wait it our even after calling back the next day with worse symptoms. I can't wait to see the price for this visit.

Erika Eckert

Overall the urgent care was run well, and the administrative staff was professional and helpful. The dissatisfaction was with Dr. Varghese. I came in with a sinus infection I was battling for 6 days with progressive symptoms. she proceeded to tell me I had allergies no infection. When I questioned how I could have allergies this bad when I told her I was taking Allegra, Flonase, mucinex and Afrin to be as functional as I was , which was still horribly Ill for over 6 days, she then retracted allergies and said it was an infection - insisting it was viral not bacterial. She did give me an antibiotics under my insistence as well as directing me to stop all decongestants except Allegra. I asked why stop decongestants when I’m so congested and she said, “clearly it isn’t working.” I said, “it is working, without the decongestants, I’m 10x worse and cannot talk.” Needless to say, it is a bacterial infection despite Dr. Varghese insisting it was allergies or virus. Within 18 hours Of being on an antibiotic I feel exponentially better. Dr. Varghese has a horrible bedside manner, poor listening skills and an ego of superiority instead of listening to a patient who knows her body.

Antonio Reyes

I’m not sure what the poor ratings are about, perhaps the individuals going here are used to special treatment. My mom was seen by Dr Daley and he provided exceptional care. He was empathetic with her situation and had actual information regarding what could be going on. He worked with his peers to come up with a viable plan to eliminate one of the possible diagnosis. She was listened to, treated with respect, and most importantly she left there knowing she would feel better.