Hoehn Acura Carlsbad

Jon C

Twice in as many months I have called and left messages for the service department to call me back to advise on an issue and bringing in vehicle for service and scheduling. Never received a call back.

axel_mk3st

Parts department is no help. I called them and they put me on hold for 35 minutes. So I went in the parts department in person and the old skinny guy there looked like he didn’t want to help me out when I asked him for parts for my Acura. They put no effort in their job and don’t care for customers. Never buying an acura ever again.

Ali Elmalki

If I would give them Zero star I would, but there is no option for it. We stopped by this location for my Acura key battery change at 5:30pm. This dealer closes at 6:00 pm they turned us down And told us they are closed and they are are willing to help us if we are here to buy car. This is ridiculous!!!!worst customer service ever.

Jonathan Gove

Had a great experience just getting my oil changed. They were able to squeeze me without an appointment. Jeremy was very friendly took care of me right away, and the technician who did the oil change wrote up a nice report regarding concerns about other fluids. He advised me to contact the Acura dealer where I bought it (DCH Temecula in April) to get a maintenance history and make sure various fluids had been changed with it went through the CPO process. Denise up front was very friendly and helpful as well. In the end I got what I was looking for, wasn’t up sold on anything, and got a nice wash and vacuum. Will come here again