McDonald's

Lina B

It took 20 minutes for me to get a burger that they forgot to give in the first place. And when I finally got it, it wasn’t even bagged up, I was handed a wrapped cold burger and not even a single sorry for taking 30 minutes of my day.

Kaylee “Kayl” Guise

It's a McDonald's, y'know? Sometimes it's fine, other times it's awful; seems to be how all franchisees go since employees and managers are always coming and going like it's a revolving door. That said, the past few times have been really good during dinner times. Just for that I give it 4 stars instead of my initial 3. Food was hot and fresh and made as ordered. Keep up the good work, guys!

Erika Vilanj

No Stars. 6/19/2022 6:25pm. 1) Couldn't hear the order takers voice. Made ordering very difficult. Very nice girl but quiet. 2) I ordered a plain double hamburger, no cheese, nothing on it. I checked it before we drove off and it had cheese on it. I told the girl that it needs to be plain, no cheese, nothing on it, 2 hamburger patties and a bun. She comes back and hands me the same burger with cheese on it. I said "no, there is cheese on this. I need a double hamburger, no cheese, nothing on it." She comes back, has an attitude. "Here is your burger per your request." then I tell her "I'm missing a medium french fries." She leaves the window, comes back, and says drive to the third window. I drive to the third window, waited for 5 minutes. I then go inside. I told the guy at the counter, I was waiting for a medium fries. He asked if I was waiting for fresh ones. I said no I just need a medium frie. He said well there is some here already done. I said I was told to go to the third window for a medium frie that was already done? I asked him his name (I will not post name on here) and also asked him the girls name at the window (that told me to go to the third window) (she had a smug smile on her face while listening to this conversation) he said "I dont know her name" and asked me in a rude manner "what, are you going to go to Corporate?" and I said yes. I was walking away and he yelled "its franchise owned." I definitely wrote a complaint and will never return to this location.

Renee Knapton

After a great experience a week ago, this time was far different. Our order took quite awhile to be made despite almost no one else in the restaurant. My burger was more made according to order so I took it back to the counter and reordered. Well over 5 minutes later there was no burger. My husband went up to see where it was. He was told that that burger must have gone to someone else and it was reordered a second time. This time it came out much more quickly but we still had to come up to the counter to get it, which seems like horrible customer service after two strikes. The staff apologized, they just seemed very incompetent.