Under Armour Factory House

Al Mariscal

This place has got a great selection of clothes, but you won't find any mens shoes there ! I've been several times and think they have 3 different kinds of shoes for men there. I dont understand?

Drake D

Unfortunately, I have to give this store a one-star review. Since the beginning of the pandemic poor customer service has become systemic and Under Armour Factory House is no exception. In my case, the store's manager apparently has an arbitrary policy of closing the fitting rooms 37 minutes before the store closes. I had tried on several shirts and was in the process of getting another size when I was not allowed to go back in the fitting room. A store employee told to be this was the manager's policy so they could focus on their section and leave early. When I spoke to the manager and asked if an exception could be made, she stated, “not for shirts but maybe pants”. I ended buying the incorrect size and had to make a trip back to return my item. Needless to say, I won't be back.

Midnight Lotus

Nothing explicitly wrong with this place, but their staff and general customer service seem to know as much as you do... If you have access to the UA app on the play store, you basically know what they know. The website doesn't show all products, inventory or styles for some reason, you have to use the phone app. They also don't know when an item will be back in stock, or they don't have the power to do so. I was really looking for a specific style and asked C/S online when it would be back, and they said they had no indication it would be back soon. The next day it was available... so there is a huge disconnect between what C/S knows or has access too and their supply chain. I've had troubles with refunds in the past in which if I haven't bugged them or picked at the issue further I would have been double charged. I like this brand, but C/S has had it's issues.

Randa Moore

Under Armour has the cutest workout gear! I loaded up today too! I got some leggings, shorts, a t shirt, and a shirt for my nephew too because he LOVES Steph Curry! It’s somewhat pricey but the apparel is top notch quality so it’s what you should expect to pay.