U.S. Customs and Border Protection - San Francisco Port of Entry

A K

Hilarious! No one speaks english and they have no idea what they are doing

Oberon Dixon-Luinenburg

To my shock, after Vancouver port of entry had got my I-94 wrong, SF CBP deferred inspection actually gave me a clear simple way to fix it without going to any offices or mailing any forms. A simple email and the problem was promptly resolved. The smoothest experience with any part of US customs and immigration that I have had in my entire life. They did refuse to help me with another issue at a different point, but I'm fairly sure that's due to a change in federal policy and I expected nothing to begin with. Graded on a curve, SF CBP is pretty good.

Jake Warga

Welcome to the U.S.?? I’m SO sorry for the long wait, sometimes as long as the flight to get here. AVOID SFO as a port of entry. Even for nationals (citizens) it’s a shamefully long wait. This is a gross manifestation of the (in)security state we have become. Again, as a U.S. citizen I am SO sorry.

Fory Zhou

The security guy was very nice and told me which room I should go based on my case. And the officer took my document and got back to me in about 10 mins. Problem resolved! Compare to the DMV, this definitely five stars service!