Noodles and Company

Emma A.

Every time I order from this location one or more of the dishes in my order is wrong. First time I was missing the shrimp in two dishes and asked for no cheese on one and got cheese anyways. Reached out to the store and they gave me $3 and some change refunded. Decide to give it another try and this time my Mexican street corn salad is missing the chicken, avocado, and feta cheese. It’s not about the money I just want the meal I order. Go to the Sun Prairie location instead.

Lynne S

TERRIBLE customer service. I am only giving this 1 star because there is no lower choice. We were at this store 2 days ago. It took almost 10 minutes for someone to take our order, even though 3 employees saw us standing there (all made some sort of eye contact). When they finally took our order it took 50 minutes for our food to be ready. That is NOT a typo. When the young man brought our food, there was barely an apology. We were not offered any sort of compensation either. Store was also dirty. Food on the floor, tables, etc. This used to be one of the better Noodles in Madison. I will not be going to this location.

Audrey Weger

I'd rather give it zero stars if possible. I have been wanting chicken Alfredo, so I ordered the Alfredo MontAmore with Parmesan Crusted Chicken. It was my birthday so I "went for it". This was the worst thing I have ever eaten. My husband took 2 bites, looked me square in the eye and asked if this was what I ordered. I told him no. It is our fault because we ordered it to go. There was absolutely no sauce on the noodles, not even buttered noodles. It was completely dry spaghetti. HORRIBLE EXPERIENCE!

Joshua South

Ordered to go. Couldn’t even eat half of it. So there it sits in file 13. I won’t eat here here again. But the gentleman that took my order was very professional. So there’s something positive for ya.