Address: 37250 Fremont Blvd, Fremont, CA 94536, USA
Phone: +15104900600
Sunday: Closed
Monday: 8:30AM–5:30PM
Tuesday: 8:30AM–5:30PM
Wednesday: 8:30AM–5:30PM
Thursday: 8:30AM–5:30PM
Friday: 8:30AM–5:30PM
Saturday: 9AM–2PM
Zahid Aslam
Love the fact that they have all the parts you need to fix any appliance. Very put-off by their corrupt business practices. Had an issue with my washer. Discussed with them. They convinced me that the $40 part they are going to sell me will fix the problem, when I (someone who doesn't know anything about fixing and rely on YouTube) told them I needed some other part. I trusted them, bought the part, installed it and the problem was still there. Went back and discussed the issue with them. They then sold me the part I had originally gone in to get after watching the YouTube repair video. Spent another $55. Tried to return the part THEY convinced me to buy and they said they could not give me refund because I had open the package and installed it. What a scam artists they are! They do have everything in stock, BUT DO YOUR HOMEWORK BEFORE GOING IN. They will trick you into buying non-refundable items.
Chris Scully
Amazing customer service! I could not find the part I needed locally (Austin Texas area) and remembered using APD for parts years ago fixing stuff for my mom back home. So I called them up. Not only did they have the part...at a great price might I add but they shipped it to me for free. I cannot thank APD enough for their help. Keep up the great work!
Jian Zhou
Went there to find a surface element of my cooktop. The staff there gave me a part and said that was the model for me, though the layout of the pins were not exactly the same. The problem started from there, since one socket could not reach the pin, therefore I could not install the new part. Ok, I thought I could return it, but, they said the electrical parts was not returnable. Just realized, during the whole purchase process, NO ONE EVER mentioned this policy to me, in any method. Now I wasted more than $100, but compared with the ice cold attitude shown to me during my staying there, it seems not the worst.
Kelly Drake
Always great service and all my needed parts were in stock.
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Most of the appliance parts can be bought online or just call Kitchenaid. They are a major manufacturer with sound customer service. Good luck, Kathy...
Ryan, Yes we are open on almost all major holidays! Thanks, Appliance Parts Distributor
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