Firehouse Subs Brooklyn Village

Wayne Montpetit

These guys are THE best! Food is always perfect - one of the highest ranked stores in the entire Firehouse Subs chain. Highly recommend the cherry limeade drink 😃

Karen Jones

Very clean, friendly staff and delicious Hook & Ladder sub. No.complaints. Even given a cup for water without asking. Very clean restroom too. Will come again.

Rob Gramm

One of the most friendly places to eat in town. Rarely do I rate a place poorly if I have a bad experience, I simply don't go back. But Firehouse subs is certainly not one of those places. When I walk in they make me feel like I'm the only customer there. The staff is so amazing and Jeremy learned my name on the first day. The best part is the sandwich. I'm a creature of habit, when I find something I like, I tend to stick with it. Unfortunately, this place has Thrown me a curve ball. I think I have tried everything on the menu but can't decide what I like best. Putting funny aside, I truly appreciate the customer experience and recommend this location without hesitation. Thanks and I as you can guess, I will be back!

Peter Lenoci

SNAPSHOT = details below - 3 stars for product and 4 stars for process. Fresh veggies, so-so bread but forgettable meat means they just can't keep up with Jimmy John's and can't hold a candle to Monte's excellent subs. That said, area competitors can learn a bunch from Firehouse: 1) Superior to-go packaging 2) In-store signage that excels 3) Great staff, very willing to serve 4) Giant row of hot suces you can put on sandwich or salad. Each is neatly labeled for heat level. 5) Very nice-looking restroom doors for both men and women* 6) Several sharp-looking graphical aids to speed customer order. 7) Overall, spotless, roomy and smartly designed store. * Did not enter restroom this visit, but always immaculate every other time I went in. This location is franchised, so I get that franchisee cannot upgrade quality of meat and bread. Really too bad. This franchisee is doing everything right. TIP = Firehouse is great option if you want a good value.